Performance coaching is:
- A series of conversations that are designed and conducted to enhance someone's well being or performance.
- A process that both parties enter into willingly with clear expectations and agreements on how the process will work.
- A relationship, or partnership, that allows anything to be asked, said or considered.
- Based on the premise that performance in any field can be enhanced by creating a partnership and setting aside time to explore in conversation how performance might be taken to a new level.
Performance coaching can be described as a series of guided conversations that enable the “coachee” to discover and implement personal solutions to challenging issues or areas of performance. These solutions, because they are intrinsic to the “coachee,” are more likely to succeed and endure than solutions imposed externally.
Coaching is not...
- Giving advice, being the expert or having the answers
- Fixing people
- Doing it for them
- Policing or getting people to work harder
- A close, personal relationship
- A replacement for supervision or management
- Listening in a profound way
- Asking questions that cause new thinking and possible actions
- Hearing limitations in the other person’s speaking
- A place where people can think out loud
- Getting the most value and learning from an experience
- Acknowledging people for who they are and what they produce
- Generating possibility and keeping it alive
- A way of allowing people to change how they are relating to something
- A place to vent, experiment and play with ideas
- A supportive relationship
- A structure for making things happen