Online formats are in PowerPoint, Web and Adobe Flash. Reading assignments, handbooks and documents are in .pdf format.

  1. If you need to install Adobe Flash Player or Adobe Acrobat .pdf reader, click the icons below to download. 
  2. For computer difficulties, contact the OSU Computer Help Desk at x7-8787.

Get Adobe PDF Reader Get Adobe Flash Player

 

MANAGEMENT/SUPERVISOR

COURSE TITLE PRESENTATION
Understanding OSU's Land Grant Status presentation (Flash video, 20 min. approx. view time)
Developing Mission, Vision and Values presentation (Flash video, 20 min. approx. view time)
Performance Management Cycle: 4-Part Series  
Topic 1: The Position Description

Part 1: Overview and Roles
(Flash video, 15 min. approx. view time)

Part 2: Putting It All Together
(Flash video, 20 min. approx. view time)

Topic 2: Developing Expectations & Standards presentation (Flash video, 15 min. approx. view time)
Topic 3: Ongoing, Regular Communication presentation (Flash video, 20 min. approx. view time)
Topic 4: Performance Appraisal presentation (Flash video, 20 min. approx. view time)
Integrating New Employees to the Workplace (Reading/Exercises Workbook Only) .pdf workbook w/exercises (15 pp.)
Safety and On-The-Job Injury/Illness Prevention (produced by OSU Environmental Health and Safety) presentation (Flash video, 60 min. approx. view time)
Worker's Compensation & On-The-Job Injury/Illness Management for Supervisors presentation (Flash video, 15 min. approx. view time)
Family Medical Leave Act/Oregon Family Leave Act for Supervisors  presentation (Flash video, 15 min. approx. view time)
Employee and Labor Relations (Reading/Excercises Workbook Only) .pdf workbook w/exercises (.pdf, 30 pp.)
Ethical Foundations for Public Service: 3-Part Series
Introduction to Ethics presentation (web site)
 
Part 1: Philosophy and Principles presentation (web site)
Part 2: Practical Applications for OSU presentation (web site)
Part 3: Case Studies and Scenarios (Reading/Exercises Workbook Only) .pdf workbook w/exercises (13 pp.)
Understanding the American's with Disabilities Act (produced by the Office of Equity and Inclusion) presentation (PowerPoint) 
Recognizing and Responding to Sexual Harassment (produced by the Office of Equity and Inclusion) presentation (PowerPoint) 
Attitude: The "Wallenda Factor" presentation (Flash video, 25 min. approx. view time)

PERSONAL & ORGANIZATIONAL EFFECTIVENESS

COURSE TITLE PRESENTATION
Customer Services: 3-Part Series  
Part 1: Developing an Ethic of Service presentation (Flash video with audio) 
Part 2: Delivering Exceptional Service presentation (Flash video with audio) 
Part 3: Handling Customer Complaints presentation (Flash video with audio) 
 Email for Professionals  
Part 1. Writing Professional Email: Tips That Will Give You Credibility In The Workplace presentation (Flash video with audio) 
Part 2. Email Efficiency: Streamline Your Email Communications to Reduce Overwhelm and Get More Done presentation (Flash video with audio) 

SYSTEMS IMPLEMENTATION

The following trainings help you to understand employee leave benefits, your responsibilities when managing leave when using the EmpCenter time and attendance system. These trainings will not cover technical features.
EmpCenter for Employees: Understanding Your Leave Benefits presentation (Flash video, 10 min. approx. view time)
EmpCenter for Supervisors: Managing Employee Leave presentation (Flash video, 10 min. approx. view time)
EvalS is an electronically-driven performance evaluation system designed to assist supervisors and employees to complete their annual goal-setting and appraisal tasks.
Performance Evaluation Management System (EvalS) website