Job Category Levels

Accountable for leading all aspects of one or more divisions

Provides strategic leadership for areas that have broad impact across the University

Typically reports to a Vice President

Establishes and directs the execution of the strategic plans for a division, multiple divisions, or major area within a division

Strategic and operational planning that align with broad goals of the University

Ensures compliance with applicable laws, rules, regulations, and policy

Provides guidance and direction of areas of responsibility

Plans and evaluates organization practices to ensure maximum effectiveness

Implements strategies and evaluates current procedures and practices for accomplishing objectives

Acts as a representative of University

Span of Control

One or more divisions

Leadership

Typically has significant people management responsibilities

Responsible for developing and mentoring future leaders within the area

For the division or area establishes overall performance standards and ensures achievement of goals, and quality of results

Financial Responsibility and Compliance

Oversees and provides direction for budgets and operational forecasts

Accountable for ensuring budgets are followed appropriately

Strengthens financial and legal stability of the University by identifying opportunities for cost containment and ensuring compliance with policies

Decision Making/Strategy

Develops ideas and presents strategic plans to leadership for the University

Makes complex, independent decisions for situations with and without precedent to ensure division or major area objectives are met

Decisions and actions have a direct impact on the outcomes of a division or major area. May

This level typically has 10–12 years experience in management responsibilities

Typically requires a Master’s degree or higher

Accountable for leading departments or major areas within a division through managers and directors

Provides strategic leadership for areas that have broad impact across the University

Typically reports to a Vice President or Associate Vice President

Establishes and directs the execution of strategic plans for departments or major areas within a division

Ensures compliance with applicable laws, rules, regulations, and policy

Provides guidance and direction of areas of responsibility

Plans and evaluates organization practices to ensure maximum effectiveness

Implements strategies and evaluates current procedures and practices for accomplishing objectives

Acts as a representative of University

Span of Control

Departments, or major area(s) within a division

Leadership

Typically has significant people management responsibilities

Responsible for developing and mentoring future leaders within the area

For the department or major areas within a division establishes overall performance standards and ensures achievement of goals, and quality of results

Financial Responsibility and Compliance

Oversees and provides direction for budgets and operational forecasts

Accountable for ensuring budgets are followed appropriately

Strengthens financial and legal stability of the University by identifying opportunities for cost containment and ensuring compliance with policies

Decision Making/Strategy

Develops ideas and presents strategic plans to leadership for the University

Makes complex, independent decisions for situations with precedent to ensure department or major area within a division objectives are met

Decisions and actions have a direct impact on the outcomes of a department or major area. May also have impact on the University as a whole

This level typically has 8–10 years experience in management responsibilities

Typically requires a Master’s degree or higher

Accountable for developing and implementing strategic plans for a department, Center, or Institute

Plans and directs areas/strategies that have impact within a department or among several departments

Typically reports to a Vice Provost, Vice President, Assistant/Associate Vice President, Dean, or other senior level administrator

Plans and directs the operations of a department, Center, or Institute

Develops and executes the strategy for the department, Center, or Institute

Develops strategic and operational plans that align with broad goals of a Division and/or College

Ensures compliance with applicable laws, rules, regulations, and policy

Plans, evaluates, and revises procedures and practices for accomplishing departmental objectives

Acts as a representative of the University

Span of Control

Department, Center, or Institute

Leadership

Typically has people management responsibilities

Ensures high levels of performance, achievement of goals, quality of results, and professional growth and development for self and direct reports

Ensures: quality staff are hired, retained, and rewarded; employee issues and needs are resolved; discipline and termination are handled appropriately and within University policy, and; compensation decisions are equitable and market based

Financial Responsibility and Compliance

Directs and develops budgets and operational forecasts

Accountable for managing budgets and keeping senior leaders informed of results

Assists with financial and legal stability of the University through identifying opportunities for cost containment and ensuring compliance with policies

Decision Making/Strategy

Assists in development of strategy and contributes ideas and viewpoints to division and/or college leadership on operational plans for the function/department

Makes independent, complex decisions often based on precedents or policies to ensure departmental objectives are met

Decisions and actions have a direct impact on the outcomes of the department. May have an indirect impact on the operations of major segments of the University

This level typically has 6–8 years experience in management responsibilities

Bachelor’s degree or equivalent combination of education and experience required. Master’s degree preferred

Directs operations of multiple programs in support of a Department, Center, or Institute

Assists in establishing strategic and operational plans

Accountable for implementing strategic plans for the Department, Center or Institute, and for evaluating organization’s goals/policies

Typically reports to a Director

Assists in managing the daily operations of a unit

Responsible for the management of a major project or program in the unit

Develops and implements procedures and practices to improve efficiency; evaluates and revises current procedures and practices for accomplishing departmental objectives

Ensures compliance with applicable laws, rules, regulations, and policy

Acts as a representative of the University

Span of Control

Typically a subset of a Department, Center, or Institute

Leadership

Directs or coordinates employee activities

Ensures high levels of performance, achievement of goals, quality of results, and professional growth and development for self and direct reports

Ensures: a.) quality staff are hired, retained, and rewarded; b.) employee issues and needs are resolved; c.) discipline and termination are handled appropriately and within University policy, and; d.) compensation decisions are equitable and market based

Financial Responsibility and Compliance

Contributes to the development of budgets and operational forecasts

Accountable for managing budgets and keeping leaders informed of results

Assists in identifying opportunities for revenue enhancement and containing costs and ensuring compliance with policies

Decision Making/Strategy

Contributes ideas and viewpoints to department leadership on operational plans for the area/department

Makes complex decisions based on precedents and policies

Decisions and actions may have an impact on the operation and timeframes of programs/projects; may have a direct impact on major segments of the University

This level typically has 3–5 years experience in management responsibilities

Bachelor’s degree or equivalent combination of education and experience required. Typically a Masters degree preferred

Directs operations of a program in support of a Department, Center, or Institute

Assists in establishing  strategic and operational plans

Accountable for implementing strategic plans for the Department, Center or Institute, and for evaluating organization’s goals/policies

Typically reports to a Director

·Assists in managing the daily operations of a unit

Responsible for the management of major project or program in the unit

Develops and implements procedures and practices to improve efficiency; evaluates and revises current procedures and practices for accomplishing departmental objectives

Ensures compliance with applicable laws, rules, regulations, and policy

Acts as a representative of the University

Span of Control

Typically a limited subset of a Department, Center, or Institute

Leadership

Directs and coordinates employee activities

Ensures high levels of performance, achievement of goals, quality of results, and professional growth and development for self and direct reports

Ensures: a.) quality staff are hired, retained, and rewarded; b.) employee issues and needs are resolved; c.) discipline and termination are handled appropriately and within University policy, and; d.) compensation decisions are equitable and market based

Financial Responsibility and Compliance

Contributes  to the development of budgets and operational forecasts

Accountable for managing budgets and keeping leaders informed of results

Assists in identifying opportunities for revenue enhancement and containing costs and ensuring compliance with policies

Decision Making/Strategy

Contributes ideas and viewpoints to department leadership on operational plans for the area/department

Makes complex decisions based on precedent sand policies.

Decisions and actions may have an impact on the  operation and timeframes of programs/projects; may have a direct impact on major segments of the University

·This level typically has 2–3 years experience in management responsibilities

Bachelor’s degree or equivalent combination of education and experience required.  Typically Masters degree preferred

Responsible for managing a functional unit within a department or a program

Typically reports to a Director, Assistant/Associate Director, or Dean

Manages the day-to-day operations and objectives for a specific area or program

Contributes information and ideas related to area of responsibility in development of division/department strategy and operational initiatives

Ensures effective and efficient workflow and adherence to quality and compliance standards

Span of Control

Functional Unit within a department or Program

Leadership

Typically manages the activities of staff, and ensures that staff is trained effectively to perform their jobs

May act as subject matter expert or authority for functional unit or program,

May act as internal and/or external liaison for functional unit or program

Financial Responsibility

Contributes to the development of budgets and operational forecasts

Accountable for managing budgets and keeping leaders informed of results

Assists in identifying opportunities for revenue enhancement and containing costs and ensuring compliance with policies

Decision Making/Strategy

Contributes ideas and expertise to department leadership on operational plans for the department/program

Decisions and actions impact the integrity of the functional area of responsibility and the success of related projects and processes

Develops and/or implements policies and processes for functional unit or program, and may have University-wide impact

Bachelor’s degree or equivalent combination of education and experience required

Typically 2-3 years of relevant experience required

If supervisory, typically requires 2-3 years of supervisory experience

Responsible for assisting in the management of a functional unit within a department or a program

Typically reports to a Manager

Assists in the management of the day-to-day operations and objectives for a specific area or program

Contributes information and ideas related to area of responsibility in development of division/department strategy and operational initiatives

Ensures effective and efficient workflow and adherence to quality and compliance standards

Span of Control

Functional Unit within a department or Program

Leadership

Typically assists in the management of staff activities and training

May act as subject matter expert or authority for functional unit or program,

May act as internal and/or external liaison for functional unit or program

Financial Responsibility

Contributes to the development of budgets and operational forecasts

Assists with managing budgets and keeping leaders informed of results

Assists in identifying opportunities for revenue enhancement and containing costs and ensuring compliance with policies

Decision Making/Strategy

Contributes ideas and expertise to department leadership on operational plans for the department/program

Decisions and actions impact the integrity of the functional area of responsibility and the success of related projects and processes

Develops and/or implements policies and processes for functional unit or program, and may have University-wide impact

Bachelor’s degree or equivalent combination of education and experience required.

If supervisory, typically has 2-3 years of supervisory or lead work experience

Supervises staff in performing daily activities and tasks that support the operations of a function or department

May perform the same work as direct reports

Typically reports to a Director, Associate/Assistant Director, Manager, Assistant Manager

Manages the workflow, scheduling, productivity and quality of work;

Sets priorities and expectations for staff within department/functional area;

May develop/enhance processes and procedures to ensure effectiveness and quality of outcomes

Uses policies, practices and professional standards to guide work

Serves as a resource to others regarding work, activities, processes and practices in area of focus

Span of Control

Activities and tasks that support the operations of a function or department

Leadership

Responsible for ensuring that staff is trained, motivated and rewarded to effectively perform their jobs

Responsible for hiring, terminating, disciplining and performance evaluations

Financial Responsibility

Monitor timekeeping and approve overtime

Decision Making/Strategy

Contributes ideas and expertise to department leadership on operational plans for the department/program

This level typically has 3-5 years functional experience including a year of lead work experience

Associates degree preferred

Provides confidential administrative support and performs or coordinates administrative work for a department or unit

Work includes complex projects with minimal guidance and requires knowledge of institution policies and practices

Contact and impact of work is primarily internal to the University and includes contact with key constituents

Typically reports to a Director, Associate/Assistant Director, Associate/Assistant Dean, Department Head, or Manager

Supports the daily administrative operations of the department or unit

Writes non-routine, complex correspondence

Responds to requests from customers on behalf of key administrator

Researches and create reports with limited guidance

Assists with annual department budget preparation

Works with confidential and time-sensitive information especially involving personnel data

Manages calendaring and travel; schedule and facilitate commitments

Span of Control

Delegated by department or unit administrator

Leadership

Supervises the work of staff and student assistants

Financial Responsibility

May authorize purchases and approve invoices

Monitors, tracks, and provides input on department or unit budget

Other actions may be delegated by department or unit administrator

Decision Making/Strategy

Some latitude to make decisions without supervisor approval

This level typically has 3-5 years of progressively responsible administrative support experience

If supervisory, typically has a year of lead work experience

Focuses on specialized field of professional expertise requiring extensive skills, knowledge, education experience

Typically reports to Dean, Director, or executive level administrator

Provides professional services such as legal advice; medical diagnosis; or psychological services

Analyzes and determines the best course of action in a particular area or specialized field

Applies specialized knowledge to independently research material, information and data for recommended course of action

Provides counsel and opinion in area(s) of expertise

Span of Control

Delegated by department or unit administrator

Leadership

Typically non-supervisory

Financial Responsibility

Typically does not hold financial responsibilities

Decision Making/Strategy

Considerable latitude to make independent decisions exercising discretion and judgment on significant matters

May establish precedents and procedures

Impact of decisions may be university or system wide

Typically requires a terminal degree or advanced course of study

May require professional license or certification

Reviews and provides counsel on interpretation of and changes to University policy, Federal and State regulations, and contractual agreements

May report to various levels within the University

Provides professional or expert advice in a particular area or a specific program or function

Strategically evaluate risk and suggest methods for mitigation

Interprets and applies University policy, Federal and State regulations and contractual agreements to provide consistent, current and appropriate campus and system wide application

Develop procedures, implement policy and provide training for specific programs or functions

Span of Control

University wide

Leadership

Typically non-supervisory

Serves as subject matter resource

Financial Responsibility

Typically does not hold financial responsibilities

Decision Making/Strategy

Evaluates options and recommends solutions to non-routine issues

Limited supervision received; exercises independent judgment

This level typically requires 3-5 years of relevant experience

Typically Bachelor’s degree or equivalent combination of education and experience required

Provides confidential administrative support and performs or coordinates administrative work for an executive level administrator

Contact and impact of work is both internal and external to the University and includes contact with key constituents such as legislators, agency heads, donors, alumni, or trustees

Typically reports to President, Vice President, Provost, Vice Provost, Associate/Assistant Provost, Dean

Supports the execution of strategic initiatives and plans Assists the executive level administrator in implementing policies and procedures

Anticipates executive’s needs by furnishing information required for official reply to correspondence and other official acts

Independently researches material, information and data for administrative action

Work with confidential and time-sensitive information

Manage complex calendaring and travel; schedule and facilitate executive’s commitments

May act on behalf of the university executive

Span of Control

Delegated by executive level administrator

Leadership

May direct the work of staff

May be individual contributor or supervise staff

Financial Responsibility

Delegated by executive level administrator

Decision Making/Strategy

Considerable latitude to make independent decisions exercising discretion and judgment on significant matters

Delegated authority for an executive administrator

This level typically has 3-5 years of progressively responsible administrative experience

Typically Bachelor’s degree or equivalent combination of education and experience required

Provides advice, facilitation and training on the development, administration and technical aspects of a particular area or specialized field

Typically reports to Director, Associate/Assistant Director, Manager, Dean or Department Head

Reviews university policy, guidelines, federal and state regulations and contractual agreements to advise and counsel in a particular area or specialized field

Applies university policy, federal and state regulations and contractual agreements to provide consistent, current and appropriate unit/program wide application

Analyzes and recommends the best course of action in a particular area or specialized field

Troubleshoots and problem solves issues related to the particular area or specialized field

Develop procedures, implement policy and provide training for specific programs or functions

Span of Control

Technical aspects of a particular area or specialized field

Leadership

May be individual contributor or supervise staff

Serves as subject matter resource

Financial Responsibility

Typically does not hold financial responsibilities

Decision Making/Strategy

Consults and advises groups to facilitate informed decision making

Limited supervision received; exercises independent judgment

Education, certification and experience will vary depending on the need of the role

Bachelor’s degree or equivalent combination of education and experience preferred

Coordinates day-to-day activities relying on independent judgment to initiate actions in support of the operations of a program or a limited subset of a department or unit

Focus is typically on bringing a variety of diverse elements together into a cohesive program or project

Typically reports to a Director, Associate/Assistant Director, Manager, Dean, or Department Head

Positions oversee and coordinate a variety of departmental academic and student programs, or portions of a large program

Responsible for program planning, organization, and facilitation

Serves as a resource to others regarding work, activities, and processes related to focus area

May represent/speak for the program and University within the community, on a regional, national, or international basis

Span of Control

Program or limited subset of a department or unit

Leadership

May be individual contributor or supervise staff

May act as a subject matter resource to faculty and staff

Financial Responsibility

May assist in preparing budgets, providing advice regarding budget projections, monitoring expenses, and preparing reports

May have budgeting and/or complex program responsibilities

Decision Making/Strategy

Exercises discretion and independent judgment carrying out the activities within the area of specialty

Coordinate work flow and set priorities, subject to general guidelines

Analyzes and makes recommendations/decisions that may affect activities, programs, groups, and/or departmental operations

Provides tailored advice on technical aspects of a particular area or specialized field

Typically reports to Director, Associate/Assistant Director, Manager, Dean or Department Head

Performs specialized work which typically requires extensive knowledge of principles, concepts, systems, processes, and terminology

Analyzes and recommends the best course of action in a particular area or specialized field

Applies specialized knowledge to research material, information and data for recommended course of action

Provides counsel and opinion in area(s) of expertise

Span of Control

Delegated by department or unit administrator

Leadership

Typically non-supervisory

Financial Responsibility

Typically does not hold financial responsibilities

Decision Making/Strategy

Impact of decisions may affect program or specialized area

Typically Bachelor’s degree or equivalent combination of education and related experience required

May require professional license or certification.

Focuses on specific elements of a program or project requiring specific expertise, skills, and knowledge

Typically reports to a Director, Associate/Assistant Director or Manager

Researches and applies complex analytical techniques, concepts and methodologies

Produces quantitative and qualitative information and analyses to make sound decisions based on available information that support university strategic planning and decision making

Conducts analytical studies with responsibilities in designing, coordinating, and implementing studies within an area of expertise.

Plans, coordinates or conducts analytical studies of program policies, organizational structures and budgetary, operational, or other administrative systems

Span of Control

Delegated by department or unit administrator

Leadership

Typically non-supervisory

Financial Responsibility

Typically does not hold financial responsibilities

Decision Making/Strategy

Work progress is reviewed by supervisor/manager

May set priorities and organize work within general guidelines established by supervisor/manager

Typically requires 2-3 years specialized experience performing research, analysis or management studies in a related field

Bachelor’s degree or equivalent combination of education and experience preferred