OREGON STATE UNIVERSITY

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Catalog of Training Opportunities

Training and Organizational Effectiveness offers online, classroom and audio training opportunities to help you to be more effective as an employee, supervisor, manager or faculty member. Please browse our site a topic that interests you.

ONLINE TRAINING PROGRAMS

(A certificate of completion will be presented to you at the end of each module.)

ORIENTATION & INTEGRATION
Training Topic Keywords Est. Time
Understanding OSU's Land Grant Status land grant, Morril Act, OSU mission, OSU strategic plan, areas of distinction 30 min.
PROFESSIONAL EFFECTIVENESS
Training Topic Keywords Est. Time

Customer Service: 3-Part Series

 

  • Developing and Ethic of Service
  • Delivering Exceptional Service
  • Responding to Complaints

 

customer service ethics, handling complaints, developing excellent service 1.5 hr
Getting Control of Your E-Mail e-mail writing/content, e-mail management and organization, e-mail etiquette, increasing efficiency 15 min.
Where Did the Time Go? time management, time prioritization, time awareness .5 hr
SUPERVISORY/MANAGEMENT
Training Topic Keywords Est. Time
Attitude: The Wallenda Factor workplace attitude, self-fullfilling prophecy, beliefs and behaviors that affect attitude, work environment 1.5 hr
Employee and Labor Relations SEIU/OPEU contract responsibilities, supervising represented employees, performance management, employee discipline .5 hr
Ethical Foundations for Public Service: 3-part series state employee ethical responsibilities, OSU policies and procedures, best practices .5 hr
FMLA/OFLA Leave family and medical leave, oregon family leave, leave policies, invoking FMLA, medical/family leave recordkeeping  
Integrating New Employees to the Workplace orienting new employees, employee assimilation, levels of orientation, orientation time frames  
Mission, Vision, Values mission statements, employee alignment, developing vision and values, alignment with OSU mission/vision.  
Performance Management Cycle: 4-Part Series developing position descriptions, communication and feedback, employee performance, conducting a performance appraisal, expectations and standards, employee development  

Safety and Incident Reporting

  • Safety and On-the-Job Injury/Illness Prevention
  • Worker's Compensation and Incident Reporting
safety responsibilities, accident prevention and response, worker's compensation, report of accident, OSU health and safety units  
Sexual Harassment: Recognizing and Responding types of sexual harassment, supervisor response to sexual harassment, process for reporting sexual harassment, harassment rights and responsibilities  
Understanding the American's with Disabilities Act ADA rights and responsibilities, ADA legal requirements, department responsibilities, ADA accommodation, ADA budget responsibilities  

 

AUDIO TRAINING PROGRAMS

MANAGEMENT/SUPERVISORY
Training Topic Keywords Est. Time Download
5 Things You Need to Know as a Manager employee orientation, communication, vision, working relationship 3 min.  
PROFESSIONAL EFFECTIVENESS
Training Topic   Est. Time Download
TBD      

 

CLASSROOM TRAINING PROGRAMS

(A link to the OSU Professional Development Central Registration Website is provided next to the active training programs from the list below.)

MANAGEMENT/SUPERVISORY
Training Topic Keywords Date/Time

Understanding Conflict and Moving to Resolution | Details and Registration

conflict resolution, problem-solving, interpersonal relationships, work relationships
PROFESSIONAL EFFECTIVENESS
Training Topic   Est. Time
TBD