Universities are complex systems, and it is easy for students, educators and administrators to become lost and fatigued in the myriad of procedures and routine tasks. Process mapping provides a concrete, intuitive framework to examine current practices and identify ways to simplify the complexity. By creating visual workflow diagrams, individuals or teams can streamline and reengineer processes to benefit students, particularly new students and first-generation college students who often find it difficult to navigate OSU. Join us for an interactive workshop to learn the basics of process mapping, work in small groups to apply the techniques in a case study activity, and create an action plan to utilize process mapping in your department or office.
Feel free to contact presenter, Alex Aljets (firstname.lastname@example.org) if you have any questions in advance.
Presented by Alexandria Aljets, University Innovation Alliance Fellow, Academic Programs and Learning Innovation