Beyond Benefits: Employee Assistance Program

Beyond Benefits* EAP is a life event resource.  It is confidential and at no-cost for employees and their household members to use!  Whatever you need support with, you can contact Beyond Benefits and ask for assistance.  Beyond Benefits goes beyond your typical EAP by offering legal, financial, work-life, and mental health and wellness services and resources.  It is not limited to crisis or counseling support.  Your Beyond Benefits program provides consultations and resources whenever and wherever you need them.  Discover what Beyond Benefits has to offer you!

  • Phone 1-855-327-4722; Available 24 hours a day, 7 days a week
    • If you call and want assistance making an appointment, ask for a confirmed appointment before leaving the call. If you would like to make the appointment yourself you can ask for a list of therapists in the EAP Network.
    • EAP providers are expected to have an appointment within 5 to 7 days and return all calls to schedule within 24 hours. If this does not happen the EAP asks that you call back and they will assist you.
    • The EAP also offers services through BetterHelp if you would prefer a quicker connection to a therapist by text/chat, phone or video. You just call the EAP number and ask to be referred to BetterHelp.
  • Online: guidanceresources.com
    • Employees can register using organization web ID: OSUbeyond

Beyond Benefits EAP asks questions when employees call to affirm that they are a part of OSU and to collect demographic information. They do not share the names of employees who use the EAP services with OSU. OSU HR only receives quarterly data on the types of EAP services accessed and basic demographics. Employees can decline to provide demographic information as well and still receive services.

OSU employees and anyone who lives in the employee’s household with them can use the EAP services. Once employees are hired they can use the EAP to access resources as they transition to employment at OSU. (For example, employees may have signed their offer letters but are not working yet and need assistance with childcare options and moving/relocation resources). Employees can also use the EAP services after termination for an additional 30 days.

Employees that are eligible to use the EAP include:

  • Academic Faculty
  • Professional Faculty
  • Classified Staff
  • Graduate Assistants
  • Post-Doctoral Scholars

 (Includes part time and full time employees. Eligibility is not tied to PEBB eligibility.)

  • Are you interested in a confidential and no cost resource that can help you with whatever you are needing support with in life currently that is easy to access?
  • Are you planning a birthday party or family reunion and wondering about location options?
  • Are you relocating and need moving resources and travel planning assistance?
  • Are you planning a vacation? Are you looking for discounts at movie theaters, concerts, online shopping, hotels or theme parks?
  • Do you want health and wellness advice?
  • Do you need Medicare/Medicaid information?
  • Are you looking for assisted living, Home health, respite or skilled nurses for a family member? 
  • Do you need daycare resources or summer camp ideas for a special needs child?
  • Are you interested in adoption and are unsure where to start? 
  • Do you need marriage or family counseling support?
  • Do you need help understanding your rights and choices regarding a legal matter such as divorce, separation, custody, immigration, property law, tax laws, wills, trusts, healthcare choices or adoptions?
  • Do you need a Local referral for an in-person consultation with an attorney at a discounted rate?
  • Could you use financial advice on topics such as Budgeting, Debt, Credit, Tax issues, Retirement planning, College Savings, Real estate or Estate planning? 
  • Are you looking for pet parent resources?
  • Do you need help with resources for mental or emotional support?
  • Are you looking for individual counseling for adults or children?  First three sessions are free.

Upcoming:

  • Getting Through the Stages of Pregnancy
    • Pregnancy is an experience full of growth, change, enrichment and challenge. It is a time when individuals and couples confront fears and expectations about becoming a parent and begin to determine parenting style. Forthcoming parenthood causes psychological changes in both mother and father. This session will help you understand the normal psychological changes that occur throughout the stages of pregnancy. Don’t worry, these changes are normal considering how big a life event pregnancy is. Remember, however, that it’s always best to talk to your doctor about these changes if they are interfering with your daily life and relationships.
    • When: June 1, 2022 at 12PM
    • Register here
  • Sailing On: A Guide to Transitioning Into Retirement
    • If you have spent much time thinking of retirement, you probably have asked yourself, “How much will I need to have saved before I can retire?” It is a big question with many factors. For instance, the amount you need may be lower if you will receive government benefits such as Social Security or a pension. Alternatively, your government benefits might be very low, requiring you to provide more of your retirement income than you otherwise would have. In any case, it can be intimidating to calculate how much you will need for the future.
    • When: June 9, 2022 at 3PM
    • Register here
  • Care.com’s Proud to Be an Ally
    • From coming out to one’s family to facing micro-aggressions at work, life within the LGBTQI+ community can be challenging, even for those with strong support systems. As we celebrate PRIDE this year, we invite you to join us for a conversation about being an ally…to those in your family, your social circle and at work. Bill Torres, Director of Support Services for the Ali Forney Center, will share with us what true allyship looks like and how you make a difference. A little support goes a long way.
    • When: June 14 at 9AM
    • Register here
  • School’s Out: Getting Everyone Through the Summer
    • It is summertime, and school is out! For many people, summer conjures images of lazy, relaxing days at the beach. However, for many working families, summer brings the challenges of balancing the demands of adult work schedules with the desire to provide safe, fun activities for children. This workshop offers several ideas on summer activities and provides practical suggestions on how to keep your kids safe while you’re at work.
    • When: June 21, 2022 at 12PM
    • Register here
  • Languishing, Flourishing, and Your Mental Health
    • Over the past few years, employees have been asked to do more, do their work differently and do better in new and challenging ways, all while managing family life and personal responsibilities that seem never-ending. The feeling of languishing or “will this ever end?” abounds throughout the workforce and can have a huge impact on your mental health. Working on our mental health need not be reserved just for those who are in crisis or who are faced with an official diagnosis: Mental health matters for everyone. This interactive session provides more details and helpful ideas on how to move from languishing through work and life to flourishing.
    • When: July 12, 2022 at 10AM
    • Register here
  • Mental Fitness for Optimal Brain Power
    • For a long time, the scientific community believed we were born with a certain number of brain cells and neural pathways and that, once damaged, they could not be repaired. In reality, our brains are much more flexible. Depending on our lifestyle, we can weaken or destroy connections, or create new, stronger ones. Engaging regularly in certain behaviors and activities, like physical exercise, addressing mental health issues, meditation, and learning a new language or musical instrument, support new wiring and can make existing pathways stronger. Essentially, we can slow down or somewhat prevent cognitive decline by doing challenging mental exercises to keep our brains fit for optimal power.
    • When: July 20, 2022 at 12PM
    • Register here
  • Using Kindness to Achieve Personal Success and Happiness
    • Kindness is an admirable aspiration for anyone, and it also can be an effective way to achieve success. By being concerned about others we can build relationships and gain support. By serving others we can be happier about ourselves. Kindness can be more than the right thing to do, it can be a path to success and happiness.
    • When: July 28, 2022 at 3PM
    • Register here

Find these upcoming and previously recorded webinars here.

Questions? Contact Employee Benefits at employee.benefits@oregonstate.edu or 541-737-2805.

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