Beyond Benefits: Employee Assistance Program

Beyond Benefits* EAP is a life event resource.  It is confidential and at no-cost for employees and their household members to use!  Whatever you need support with, you can contact Beyond Benefits and ask for assistance.  Beyond Benefits goes beyond your typical EAP by offering legal, financial, work-life, and mental health and wellness services and resources.  It is not limited to crisis or counseling support.  Your Beyond Benefits program provides consultations and resources whenever and wherever you need them.  Discover what Beyond Benefits has to offer you!

  • Phone 1-855-327-4722; Available 24 hours a day, 7 days a week
    • If you call and want assistance making an appointment, ask for a confirmed appointment before leaving the call. If you would like to make the appointment yourself you can ask for a list of therapists in the EAP Network.
    • EAP providers are expected to have an appointment within 5 to 7 days and return all calls to schedule within 24 hours. If this does not happen the EAP asks that you call back and they will assist you.
    • The EAP also offers services through BetterHelp if you would prefer a quicker connection to a therapist by text/chat, phone or video. You just call the EAP number and ask to be referred to BetterHelp.
  • Online: guidanceresources.com
    • Employees can register using organization web ID: OSUbeyond

Beyond Benefits EAP asks questions when employees call to affirm that they are a part of OSU and to collect demographic information. They do not share the names of employees who use the EAP services with OSU. OSU HR only receives quarterly data on the types of EAP services accessed and basic demographics. Employees can decline to provide demographic information as well and still receive services.

OSU employees and anyone who lives in the employee’s household with them can use the EAP services. Once employees are hired they can use the EAP to access resources as they transition to employment at OSU. (For example, employees may have signed their offer letters but are not working yet and need assistance with childcare options and moving/relocation resources). Employees can also use the EAP services after termination for an additional 30 days.

Employees that are eligible to use the EAP include:

  • Academic Faculty
  • Professional Faculty
  • Classified Staff
  • Temporary Employees
  • Graduate Assistants
  • Post-Doctoral Scholars
  • Clinical Fellows

 (Includes part time and full time employees. Eligibility is not tied to PEBB eligibility.)

  • Are you interested in a confidential and no cost resource that can help you with whatever you are needing support with in life currently that is easy to access?
  • Are you planning a birthday party or family reunion and wondering about location options?
  • Are you relocating and need moving resources and travel planning assistance?
  • Are you planning a vacation? Are you looking for discounts at movie theaters, concerts, online shopping, hotels or theme parks?
  • Do you want health and wellness advice?
  • Do you need Medicare/Medicaid information?
  • Are you looking for assisted living, Home health, respite or skilled nurses for a family member? 
  • Do you need daycare resources or summer camp ideas for a special needs child?
  • Are you interested in adoption and are unsure where to start? 
  • Do you need marriage or family counseling support?
  • Do you need help understanding your rights and choices regarding a legal matter such as divorce, separation, custody, immigration, property law, tax laws, wills, trusts, healthcare choices or adoptions?
  • Do you need a Local referral for an in-person consultation with an attorney at a discounted rate?
  • Could you use financial advice on topics such as Budgeting, Debt, Credit, Tax issues, Retirement planning, College Savings, Real estate or Estate planning? 
  • Are you looking for pet parent resources?
  • Do you need help with resources for mental or emotional support?
  • Are you looking for individual counseling for adults or children?  First three sessions are free.

Upcoming:

  • How to Make a Habit of Success
    • As we move through life, our needs, priorities and situations change, as well as our skills, competencies, interests and values. How often do we take the time to assess our current situations to see if it aligns with our work/life goals? When attempting to achieve these goals, are work or personal habits working for us or against us? Developing new success habits that move us toward our goals will help us achieve better results in our work and personal lives.
    • When: January 26, 2023, 11 AM
    • Register here
  • How to Deal With a Difficult Person
    • At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable.
    • When: February 7, 2023, 10 AM
    • Register here
  • Leading with Authenticity
    • Authentic leaders are great leaders- are you one? Regardless of who you are or who you lead authenticity is vital to cultivating work environments that are safe and supportive. Employees are seeking leaders who are ethical, firm in their beliefs and true to themselves. This training will examine the components of authentic leadership: self-awareness, internalized moral perspective, balanced processing, and relational transparency. By understanding these components every leader can discover their personal strengths and weaknesses so that they can better serve and support their employees in their personal and professional development.
    • When: February 16, 2023, 12 PM
    • Register here
  • Letting Go of the Things That Hold You Back
    • “Living the Good Life!” How often have we heard that statement? Usually it’s meaning is about happiness, health and satisfaction within our lives. In this session we’ll discuss what’s needed to accomplish “the good life”: what to bring along on life’s journey, what to leave behind, what to acquire along the way.
    • When: February 23, 2023, 12 PM
    • Register here

Find these upcoming and previously recorded webinars here.

Questions? Contact Employee Benefits at employee.benefits@oregonstate.edu or 541-737-2805.

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