Beyond Benefits: Employee Assistance Program

Beyond Benefits* EAP is a life event resource.  It is confidential and at no-cost for employees and their household members to use!  Whatever you need support with, you can contact Beyond Benefits and ask for assistance.  Beyond Benefits goes beyond your typical EAP by offering legal, financial, work-life, and mental health and wellness services and resources.  It is not limited to crisis or counseling support.  Your Beyond Benefits program provides consultations and resources whenever and wherever you need them.  Discover what Beyond Benefits has to offer you!

  • Phone 1-855-327-4722; Available 24 hours a day, 7 days a week
    • If you call and want assistance making an appointment, ask for a confirmed appointment before leaving the call. If you would like to make the appointment yourself you can ask for a list of therapists in the EAP Network.
    • EAP providers are expected to have an appointment within 5 to 7 days and return all calls to schedule within 24 hours. If this does not happen the EAP asks that you call back and they will assist you.
    • The EAP also offers services through BetterHelp if you would prefer a quicker connection to a therapist by text/chat, phone or video. You just call the EAP number and ask to be referred to BetterHelp.
  • Online:
    • Employees can register using organization web ID: OSUbeyond

Beyond Benefits EAP asks questions when employees call to affirm that they are a part of OSU and to collect demographic information. They do not share the names of employees who use the EAP services with OSU. OSU HR only receives quarterly data on the types of EAP services accessed and basic demographics. Employees can decline to provide demographic information as well and still receive services.

OSU employees and anyone who lives in the employee’s household with them can use the EAP services. Once employees are hired they can use the EAP to access resources as they transition to employment at OSU. (For example, employees may have signed their offer letters but are not working yet and need assistance with childcare options and moving/relocation resources). Employees can also use the EAP services after termination for an additional 30 days.

Employees that are eligible to use the EAP include:

  • Academic Faculty
  • Professional Faculty
  • Classified Staff
  • Temporary Employees
  • Graduate Assistants
  • Post-Doctoral Scholars
  • Clinical Fellows

 (Includes part time and full time employees. Eligibility is not tied to PEBB eligibility.)

  • Are you interested in a confidential and no cost resource that can help you with whatever you are needing support with in life currently that is easy to access?
  • Are you planning a birthday party or family reunion and wondering about location options?
  • Are you relocating and need moving resources and travel planning assistance?
  • Are you planning a vacation? Are you looking for discounts at movie theaters, concerts, online shopping, hotels or theme parks?
  • Do you want health and wellness advice?
  • Do you need Medicare/Medicaid information?
  • Are you looking for assisted living, Home health, respite or skilled nurses for a family member? 
  • Do you need daycare resources or summer camp ideas for a special needs child?
  • Are you interested in adoption and are unsure where to start? 
  • Do you need marriage or family counseling support?
  • Do you need help understanding your rights and choices regarding a legal matter such as divorce, separation, custody, immigration, property law, tax laws, wills, trusts, healthcare choices or adoptions?
  • Do you need a Local referral for an in-person consultation with an attorney at a discounted rate?
  • Could you use financial advice on topics such as Budgeting, Debt, Credit, Tax issues, Retirement planning, College Savings, Real estate or Estate planning? 
  • Are you looking for pet parent resources?
  • Do you need help with resources for mental or emotional support?
  • Are you looking for individual counseling for adults or children?  First three sessions are free.


  • Digital Mindfulness: Taking Control Of Your Device & Screen Time
    • Excessive screen time can result in headaches and sleep deprivation, as well as sedentary behavior, weakened relationships, and feelings of sadness. This training will present a variety of techniques to intentionally control the time spent looking at phones, tablets, and laptops, including an overview of techniques for mindfully making behavioral changes.
    • When: May 11, 2023, 11 AM
    • Register here
  • Mental Health Awareness
    • At one time or another, everyone experiences symptoms of mental illness. Too frequently the response to such symptoms in the workplace is confusion, fear, judgment, avoidance and outright rejection. This leads to a worsening of symptoms and a deterioration of performance. This training is designed to reduce the stigma associated with mental illness and to promote ways of supporting one another in the workplace. The session will address signs and symptoms of distress and effective ways of providing support for co-workers. The training also will include exercises to develop these skills.
    • When: May 24, 2023, 12 PM
    • Register here
  •'s From Just Coping to Creating Joy
    • It’s no secret that people have experienced higher levels of burnout than ever before and most of the general discourse on this topic is about coping mechanisms. But what if we could shift beyond merely coping to actively creating joyful experiences and moments, no matter what is going on around us? Yes, it’s possible. Letisha Bereola is back to teach us how.
    • When: May 9, 2023, 9 AM
    • Register here
  • Care Talks, Raising Children with Disabilities: The Importance of Self-Care for Parents
    • This webinar covers basic wellness, time management, getting support from professionals and finding child care resources to give you needed time for rejuvenation.
    • When: May 9, 2023, 10 AM
    • Register here
  • Care Talks, Financial Wellness: Mind Over Money
    • This webinar will help you understand why you spend, why you save and what money means to you. The “neuroscience of money” is explored and you will learn how to leverage your money value system to reach your financial goals.
    • When: May 10, 2023, 10 AM
    • Register here
  • Care Talks Caring for Aging Loved Ones: Caregiver Burnout: Mental and Emotional Health Help
    • Caregiver burnout is about mental and emotional health. This session focuses on solutions for both dealing with negative emotions and building resiliency, learning to let go of grief and guilt and establish boundaries that negatively impact health and wellness, understanding situational vs clinical depression. The session also includes a tool known as the Social Convoy model to create a care team for emotional support and getting a break.
    • When: May 17, 2023, 10 AM
    • Register here
  • Care Talks Succeed at Work: Health & Well Being in the Workplace
    • ​​​​​​​Discover how to enhance your health, well-being, and productivity by relieving stress with simple relaxation techniques. Explore ergonomics, work-life balance, how to establish priorities and the importance of healthy eating and regular exercise.
    • When: May 18, 2023, 10 AM
    • Register here
  • Care Talks Confident Parenting: Adolescence At Risk
    • ​​​​​​​Parents will learn about the factors that contribute to at-risk behavior in adolescents and discover hands-on parenting approaches for prevention. We will discuss proactive, positive parenting, coping tips and offer resources for further assistance.
    • When: May 24, 2023, 10 AM
    • Register here
  • Care Talks Your healthy Lifestyle: The Connection Between Exercise & Mental Health
    • ​​​​​​​Exercise is great for our bodies, but what can it do for our mental state? Come explore how exercise contributes to a healthy brain, what actually happens to our brain when we exercise and why it is so essential to our mental health.
    • When: May 25, 2023, 10 AM
    • Register here

Find these upcoming and previously recorded webinars here.

Questions? Contact Employee Benefits at or 541-737-2805.

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