Beyond Benefits: Employee Assistance Program

Beyond Benefits* EAP is a life event resource.  It is confidential and at no-cost for employees and their household members to use!  Whatever you need support with, you can contact Beyond Benefits and ask for assistance.  Beyond Benefits goes beyond your typical EAP by offering legal, financial, work-life, and mental health and wellness services and resources.  It is not limited to crisis or counseling support.  Your Beyond Benefits program provides consultations and resources whenever and wherever you need them.  Discover what Beyond Benefits has to offer you!

  • Phone 1-855-327-4722; Available 24 hours a day, 7 days a week
    • If you call and want assistance making an appointment, ask for a confirmed appointment before leaving the call. If you would like to make the appointment yourself you can ask for a list of therapists in the EAP Network.
    • EAP providers are expected to have an appointment within 5 to 7 days and return all calls to schedule within 24 hours. If this does not happen the EAP asks that you call back and they will assist you.
    • The EAP also offers services through BetterHelp if you would prefer a quicker connection to a therapist by text/chat, phone or video. You just call the EAP number and ask to be referred to BetterHelp.
  • Online:
    • Employees can register using organization web ID: OSUbeyond

Beyond Benefits EAP asks questions when employees call to affirm that they are a part of OSU and to collect demographic information. They do not share the names of employees who use the EAP services with OSU. OSU HR only receives quarterly data on the types of EAP services accessed and basic demographics. Employees can decline to provide demographic information as well and still receive services.

OSU employees and anyone who lives in the employee’s household with them can use the EAP services. Once employees are hired they can use the EAP to access resources as they transition to employment at OSU. (For example, employees may have signed their offer letters but are not working yet and need assistance with childcare options and moving/relocation resources). Employees can also use the EAP services after termination for an additional 30 days.

Employees that are eligible to use the EAP include:

  • Academic Faculty
  • Professional Faculty
  • Classified Staff
  • Temporary Employees
  • Graduate Assistants
  • Post-Doctoral Scholars
  • Clinical Fellows

 (Includes part time and full time employees. Eligibility is not tied to PEBB eligibility.)

  • Are you interested in a confidential and no cost resource that can help you with whatever you are needing support with in life currently that is easy to access?
  • Are you planning a birthday party or family reunion and wondering about location options?
  • Are you relocating and need moving resources and travel planning assistance?
  • Are you planning a vacation? Are you looking for discounts at movie theaters, concerts, online shopping, hotels or theme parks?
  • Do you want health and wellness advice?
  • Do you need Medicare/Medicaid information?
  • Are you looking for assisted living, Home health, respite or skilled nurses for a family member? 
  • Do you need daycare resources or summer camp ideas for a special needs child?
  • Are you interested in adoption and are unsure where to start? 
  • Do you need marriage or family counseling support?
  • Do you need help understanding your rights and choices regarding a legal matter such as divorce, separation, custody, immigration, property law, tax laws, wills, trusts, healthcare choices or adoptions?
  • Do you need a Local referral for an in-person consultation with an attorney at a discounted rate?
  • Could you use financial advice on topics such as Budgeting, Debt, Credit, Tax issues, Retirement planning, College Savings, Real estate or Estate planning? 
  • Are you looking for pet parent resources?
  • Do you need help with resources for mental or emotional support?
  • Are you looking for individual counseling for adults or children?  First three sessions are free.


  • Care Talks, Emotional Wellness: Juggling Act: The Five Bucket Principle
    • Are you struggling to find balance? Learn practical strategies for an integrated approach to find balance in the five key areas of life: family/friends, work, giving back, finance and health. 
    • When: August 3rd, 2023, 10 AM
    • Register here
  • Care Talks, Raising Children with Disabilities: Education - Strategies and Resources for Success
    • Raising a child with a disability/special needs clearly presents a host of factors impacting options for schooling at all levels. Parents can be easily overwhelmed by the many special considerations and preparations required to access opportunities and achieve valued educational goals. This discussion centers on identifying strategies and resources to provide essential support to successfully educate and enrich the lives of children with disabilities/special needs. 
    • When: August 8th, 2023, 10 AM
    • Register here
  •’s Generation Integration: Thriving in the Multigenerational Workforce
    • Millennials spend all their money on avocado toast. Gen X and Boomers are out of touch. Gen Z stares at their phones all day. It’s easy to get caught up in generational stereotypes — and at work, the generational gap is wider than ever. But the real truth is that a generationally diverse workforce is only an issue if we view it as an obstacle. What if we saw it as an opportunity for connection and success? Join Ryan Jenkins, a Wall Street Journal best-selling author and an internationally-recognized keynote speaker, to learn how to understand, support and advocate for your coworkers and yourself in the multigenerational workplace.
    • When: August 8th, 2023, 9 AM
    • Register here
  • Care Talks, Financial Wellness: Investment Basics
    • Understanding investment basics helps ensure your money will be there when you need it. The webinar will differentiate between saving and investing, identify the principles of investing and explain how to assess your financial health. 
    • When: August 9th, 2023, 10 AM
    • Register here
  • Care Talks, Caring for Aging Loved Ones: Senior Driving & Transportation
    • This session focuses on the 3 gears of senior driving: Driving Assessment, Driving Retirement and Driving Alternatives and how to have the conversation with parents about moving from the driver’s seat to the passenger seat. 
    • When: August 16th, 2023, 10 AM
    • Register here
  • Care Talks, Succeed at Work: Maximizing Your Time
    • Time management and organizational skills are critical to successfully balancing work, life, and family. You will learn strategies and tips for organizing and managing that will make a critical difference in the quality of your work and life. 
    • When: August 17th, 2023, 10 AM
    • Register here
  • Care Talks, Confident Parenting: Success in School
    • Parents will learn which healthy habits are important to school success, how to help teens deal with teachers and academics, how to help teens get organized, deal with peer pressure and handle discipline. 
    • When: August 23rd, 2023, 10 AM
    • Register here
  • Care Talks, Your healthy Lifestyle: Eating Right on the Run
    • We all make excuses for eating junk or fast food. We’ll review strategies for quick, inexpensive meals that are good choices. Learn the basics of eating healthy within your financial means. 
    • When: August 24th, 2023, 10 AM
    • Register here

Find these upcoming and previously recorded webinars here.

Questions? Contact Employee Benefits at or 541-737-2805.

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