Beyond Benefits: Employee Assistance Program

Beyond Benefits* EAP is a life event resource.  It is confidential and at no-cost for employees and their household members to use!  Whatever you need support with, you can contact Beyond Benefits and ask for assistance.  Beyond Benefits goes beyond your typical EAP by offering legal, financial, work-life, and mental health and wellness services and resources.  It is not limited to crisis or counseling support.  Your Beyond Benefits program provides consultations and resources whenever and wherever you need them.  Discover what Beyond Benefits has to offer you!

  • Phone 1-855-327-4722; Available 24 hours a day, 7 days a week
    • If you call and want assistance making an appointment, ask for a confirmed appointment before leaving the call. If you would like to make the appointment yourself you can ask for a list of therapists in the EAP Network.
    • EAP providers are expected to have an appointment within 5 to 7 days and return all calls to schedule within 24 hours. If this does not happen the EAP asks that you call back and they will assist you.
    • The EAP also offers services through BetterHelp if you would prefer a quicker connection to a therapist by text/chat, phone or video. You just call the EAP number and ask to be referred to BetterHelp.
  • Online: guidanceresources.com
    • Employees can register using organization web ID: OSUbeyond

Beyond Benefits EAP asks questions when employees call to affirm that they are a part of OSU and to collect demographic information. They do not share the names of employees who use the EAP services with OSU. OSU HR only receives quarterly data on the types of EAP services accessed and basic demographics. Employees can decline to provide demographic information as well and still receive services.

OSU employees and anyone who lives in the employee’s household with them can use the EAP services. Once employees are hired they can use the EAP to access resources as they transition to employment at OSU. (For example, employees may have signed their offer letters but are not working yet and need assistance with childcare options and moving/relocation resources). Employees can also use the EAP services after termination for an additional 30 days.

Employees that are eligible to use the EAP include:

  • Academic Faculty
  • Professional Faculty
  • Classified Staff
  • Temporary Employees
  • Graduate Assistants
  • Post-Doctoral Scholars

 (Includes part time and full time employees. Eligibility is not tied to PEBB eligibility.)

  • Are you interested in a confidential and no cost resource that can help you with whatever you are needing support with in life currently that is easy to access?
  • Are you planning a birthday party or family reunion and wondering about location options?
  • Are you relocating and need moving resources and travel planning assistance?
  • Are you planning a vacation? Are you looking for discounts at movie theaters, concerts, online shopping, hotels or theme parks?
  • Do you want health and wellness advice?
  • Do you need Medicare/Medicaid information?
  • Are you looking for assisted living, Home health, respite or skilled nurses for a family member? 
  • Do you need daycare resources or summer camp ideas for a special needs child?
  • Are you interested in adoption and are unsure where to start? 
  • Do you need marriage or family counseling support?
  • Do you need help understanding your rights and choices regarding a legal matter such as divorce, separation, custody, immigration, property law, tax laws, wills, trusts, healthcare choices or adoptions?
  • Do you need a Local referral for an in-person consultation with an attorney at a discounted rate?
  • Could you use financial advice on topics such as Budgeting, Debt, Credit, Tax issues, Retirement planning, College Savings, Real estate or Estate planning? 
  • Are you looking for pet parent resources?
  • Do you need help with resources for mental or emotional support?
  • Are you looking for individual counseling for adults or children?  First three sessions are free.

Upcoming:

  • Care.com’s #SafeSocial: Social Media’s Impact on Mental Health
    • Studies show the average person spends up to 6hr/day on social networking sites, and the number is even higher for kids. Social media’s hard to ignore so abstinence might not be an option, but you can still practice #SafeSocial. Adapting her TED talk (nearly 4M views), Bailey Parnell will illustrate how the current social media landscape impacts mental well-being, explain the effects it has on us and our kids, and offer five steps towards #SafeSocial. We hope you’ll join us!
    • When: November 8, 2022, 9AM
    • Register here
  • Communication Skills for Families
    • Communication is a fine art that we often take for granted. It takes more than physical and verbal abilities to communicate. It takes energy along with the ability to offer support and demonstrate understanding and compassion when communicating within your family. Whether it’s an expectation, emotion, question or other message, openness and willingness to communicate improves overall quality of family communication.
    • When: November 8, 2022, 10AM
    • Register here
  • Making the Most of Family Occasions
    • If you are a parent you probably share an almost universal desire to make family occasions special for your children. You also may have to overcome certain obstacles in creating your own special experiences with your children such as finances, distance from family members, and the special circumstances created by divorce, step-parenting and blended families. Many parents work overtime only to find themselves frustrated by the experience and doubtful that the end result was particularly meaningful to their children.
    • When: November 17, 2022, 12PM
    • Register here
  • Learning to Say “No”
    • Saying “no” can often be difficult. It can arouse feelings of guilt or fears of displeasing others. Nevertheless, the word “no” is one of the most important words in our language. By saying “no” we define who we are, what are willing or not willing to do and what we permit others to do to us. The ability to say “no” is critical skill that many have never developed or fear to use. This workshop will address the skills involved in learning to respectfully say “no” in order to build and maintain healthy self-esteem.
    • When: December 6, 2022, 1PM
    • Register here
  • Managing Holiday Stress
    • The approaching holiday season brings many expectations. Often this makes us feel like we are being pulled in a hundred different directions. There are office parties to attend, family get-togethers to schedule, children’s holiday recitals and gifts to buy. The holidays can be one of the happiest times of the year, yet it can also be one of the most stressful. Maintaining balance and keeping stress from overwhelming you are the keys to an enjoyable holiday season. This workshop provides an overview of common stressors people encounter during the holidays, and offers “stress buster” tips to help you get the most possible enjoyment out of the season.
    • When: December 14, 2022, 12PM
    • Register here

Find these upcoming and previously recorded webinars here.

Questions? Contact Employee Benefits at employee.benefits@oregonstate.edu or 541-737-2805.

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