In the spirit of supporting OSU's Strategic Plan, Crucial Conversations training can improve the safety, reliability, courtesy, and competence of the employees working for our university. Through Crucial Conversations, we learn to see issues through the lens of the stakeholder, make it safe to have dialogue on important issues, work more effectively as committed team members, and problem-solve in ways that reduce barriers. Crucial Conversations can help team members learn to: use their voices to discuss risky topics; have their opinions heard; participate in decision-making; and address challenging situations at work.
Organizations around the world have used Crucial Conversations training to improve results in productivity, quality, team work, relationships, performance and efficiency. Crucial Conversations training is an investment in the professional development of our human capital and will lead to more effective teams and informed decision-making.