Consultant-Hd Academic Advisor | Office of University Human Resources

Profile Summary

Positions in this job profile advise individual students pertaining to their academic and career planning and progress, utilizing professional counseling techniques. Clarify university academic policy and procedure to assist students in making decisions concerning personal educational goals leading to graduation. Develop partnerships with undergraduate advisors and academic faculty to promote and develop program, along with coordinating assessment and recommending changes to curriculum and impacts to graduation requirements.

Distinguishing Characteristics

The Consultant-Hd Academic Advisor is distinguished from the Consultant-Academic Advisor profile by providing oversight and lead responsibilities regarding university policy and procedure for academic advising and related programming for the college, school or unit. They represent the college, school or unit on university committees and provide consultation and advice regarding degree completion for university students.

Primary Position Responsibilities

1. Provides oversight for various academic advising related services, programs and processes provided by the college, school or unit, including ensuring compliance with university and college/school policies and procedures as they pertain to degree completion. 2. Hears testimony, gathers information, makes determinations and implements changes for petitions. 3. Works with other units within the College and across campus to represent the college/school advisors. 4. Advises and orients students regarding university and major-specific regulations related to degree completion including interpreting transcripts, performing degree audits, assisting with course selection and registration, career counseling and making academic and personal referrals as needed. 5. Mentors students needing academic success referrals and/ or university resources. 6. Monitors progress of degree seeking students, enforcing university and college academic standards, and suggesting corrective actions when necessary. 7. Assists with recruitment through participation in University and College-sponsored programs and events. Communicates with prospective students in person or via phone/email.

Problem Solving and Decision Making

Comprehensive knowledge of concepts, practices, and procedures; the ability to apply that knowledge in complex, difficult, and/or unprecedented situations. Decisions may affect a work unit or area within a department; your job may contribute to business and operational decisions that affect the department. Decisions impact: • Functions across the University • Department • Direct team • Donors and Alumni • Students/Parents • Other External Agencies and Institutions

Accountability

Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. May supervise work of classified or professional faculty, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, responding to grievances, reviewing performance and administering corrective action for staff. Positions typically do not have fiscal responsibilities.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. Collaborates and interacts the Dept/Unit and University Wide to: • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree in field relevant to work assigned. Experience advising students on degree completion requirement and academic standards.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.