Crucial Conversations
Crucial Conversations
About the Program
Crucial Conversations for Mastering Dialogue equips teams to navigate high-stakes discussions where opinions differ and emotions run high. Through activities, partner work, group work, and discussions, this program empowers individuals and teams to communicate with clarity, surface the best ideas, and move forward with shared commitment.
Crucial Conversations is available to OSU groups and teams of 12 or more at $310/participant
| Address... | Strengthen… |
|---|---|
| Reactiveness | Self-Awareness |
| Resistance | Psychological Safety |
| Conflict Avoidance | Problem-Solving |
| Fragmentation | Collaboration |
| Disagreement | Dialogue |
Common workplace challenges and the corresponding skills participants strengthen through the course.
Learning Outcomes
Crucial Conversations is an active learning experience combining practical lessons with hands-on activities, reflection. After the workshop, participants will be able to:
• Recognize and address root issues behind poor results and strained relationships.
• Stay composed under pressure by managing emotions and questioning the stories you tell yourself.
• Communicate with clarity and respect; sharing strong opinions, creating safety, and finding common ground.
• Turn dialogue into action by listening effectively, aligning on goals, and driving better outcomes
Book a Workshop for Your Team!
Book a Crucial Conversations workshop with us, at a time and location that suits your group’s needs! To get started, reach out to us at [email protected] with your request.
| Format | Ideal Group Size* | Workshop Length | Homework | Course Fee |
|---|---|---|---|---|
| In-Person | 12-24 | Five 2.5-hour sessions | None | $310/participant |
| Virtual | 12-24 | Five 2-hour sessions | Approximately 30 minutes after each session | $310/participant |
| Hybrid | 6-18 | Three 1-hour “Review, Reflect, & Deepen” Facilitated Group Sessions | 10 hours of self-paced “On Demand” eLearning | $310/participant |
If your team is larger than the ideal group size, we may be able to split your team into smaller learning cohorts to ensure an engaging experience.
If your team is smaller than the ideal group size, we may be able to combine it with another group when scheduling allows. Let us know, and we can add your group to a waitlist for future cohort opportunities.
For either scenario, email us to discuss options; we’re happy to explore what will work best for your team!
Prior to scheduling a workshop for your group, the Learning & Development team (L&D) will schedule an intake meeting to clarify your team’s needs and goals, ideate ways to tailor the delivery, develop a plan that fits your needs, and finalize details needed to implement the workshop.
Once logistics are confirmed, your group’s point-of-contact will receive a Budget Authority form to approve the $310/participant course fee. This signed form must be submitted at least two weeks before the event.
*University Human Resources reserves the right to cancel or reschedule sessions. In the unlikely event that a change must occur, we will make every effort to reschedule the course and offer you an alternative date/time to complete it.
To request accommodations, please email [email protected].