Consultant-Study Abroad | Office of University Human Resources

Profile Summary

Positions in this profile provide strategic guidance and leadership to the academic colleges and departments to identify and articulate the international curricular needs for, and the strategic development of, education abroad programs. Positions facilitate communication processes for faculty and staff to craft centralized systems to plan, develop, organize, coordinate, recruit, and assess all education abroad programs to meet the evolving globalization needs of the university.

Distinguishing Characteristics

The distinguishing characteristic of the Consultant-Study Abroad position profile is to provide international knowledge and expertise to centrally manage the university’s international program portfolio and facilitate development of new programs that consistently deliver the learning outcomes abroad required of accreditation. The primary focus for the Consultant-Study Abroad is as a direct liaison for communication forming information exchange conduits within the academic colleges to manage all international academic programming including curriculum development, implementation, assessment and outreach.

Primary Position Responsibilities

1. Provides study abroad resources and expertise to OSU by serving as an international program consultant on campus committees, guest lectures, symposiums, forums, etc. 2. Manages informational resources and procedural modifications for study abroad programs including admitting, transcripting, registration, financial aid and academic advising 3. Liaise with various OSU departments to plan, develop, coordinate, and administer curriculum development and assessment for academic focused study abroad programs 4. Facilitates working relationships with study abroad providers and international partner institutions by determining which offerings OSU will support and ensuring the program meets the needs of the university. 5. Coordinates publicity, recruitment, application, screening and orientations for students seeking to participate in study abroad programs 6. Trains academic advisors in their understanding of study abroad options and guides them in their advising of students for placement suitability by providing accurate and readily accessible information and additional resources when available 7. Develops communication systems to monitor progress of study abroad participants; provides resource referrals about academic, cultural or personal issues; and communicates with faculty, advisors, staff and other units as needed

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions have major implications on the operations of an area within a department; the job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • Functions across the University • Department • Direct team • Students/Parents • Alumni • Other External Agencies and Institutions

Accountability

Results are defined by management, division and university mission, vision and strategies. Existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality.

Typical Requirements

Bachelor’s degree and professional experience in field related to assigned responsibilities.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.