Coordinator-Intl Program | Office of University Human Resources

Profile Summary

Positions in this job profile develop, plan, organize, coordinate, evaluate and participate in outreach and/or retention of an international academic program or project; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program support.

Distinguishing Characteristics

The distinguishing characteristics of the Coordinator-Intl Program are the management of an international, academic program including curriculum development, implementation, assessment and outreach. The primary focuses of these positions are the subject matter expertise they provide in regards to an international region or focus area.

Primary Position Responsibilities

1. Provides student support and advising throughout the student cycle including admission, site selection, scholarship, resume and interviewing skills; assessment and continued student success support. 2. Facilitates general orientation to ensure student preparedness for internship and international programs 3. Leads overall student program evaluation, analysis and other student reporting requirements 4. Participates and represents the unit in events and programs to promote the international program 5. Administers and oversees the process of publicity, recruitment, application, screening and orientation for students seeking to participate in an international exchange program. 6. Negotiates contracts with U.S. partner institutions, host international institutions, and employees in designated country. 7. Directs overseas staff and relationships with host institutions abroad

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • University Wide • Department • Direct team • Students/Parents • Other External Agencies and Institutions

Accountability

Results are defined by management, division and university mission, vision and strategies. Existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. May supervise work of classified or unclassified employees, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Has responsibility for making decisions on hiring, performance management, and termination. May monitor, inform, report within budget.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Access and/or work with sensitive and/or confidential information. Collaborates and interacts externally to: • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree and professional experience in field related to assigned responsibilities.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.