Manager 2-Academic Program | Office of University Human Resources

Profile Summary

Positions in this job profile assist with the management of day-to-day operations of a functional unit within an academic program. They provide ideas and subject matter expertise while ensuring effective, efficient workflow and adherence to policy and standards. They assist with budget accountability and management of staff activities and training.

Distinguishing Characteristics

The distinguishing characteristics of the Manager 2-Academic Program position profile are the responsibility to assist the manager with the day to day management of the operations of a functional unit in a department. Positions assist the manager with supervision, fiscal responsibilities and ensuring compliance and quality standards, policies and regulations.

Primary Position Responsibilities

1. Assists with the operational level management of the day to day operations for the program or functional unit. 2. Ensures compliance with university policy, federal and state regulations and contractual agreements. 3. Assists Manager with the program or functional unit budget by managing within the budget and providing reports to inform of fiscal needs and results. 4. Assists with the development of processes for effective and efficient workflow and adherence to quality standards. 5. Supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees including classified and/or professional faculty. 6. Provides subject matter expertise to internal and external stakeholders.

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions generally only affect your job or specific functional area. Decisions impact: • Direct team • Students/Parents

Accountability

Results are defined by management, division or college and university mission, vision and strategies. Existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified or unclassified employees, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Has responsibility for making decisions on hiring, termination and pay adjustments. Positions may have fiscal responsibilities to monitor, inform and report on the budget.

Relationship With Others

Collaborates and interacts within the Dept/Unit and University Wide to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within Dept/Unit to: • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree in field related to assigned responsibilities. Professional level experience relevant to assigned responsibilities.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.