Administrator 3-Conf Services | Office of University Human Resources

Profile Summary

Positions in this job profile perform supervisory and managerial work for marketing within Conference Services. Duties performed include developing, implementing, and evaluating short and long-range goals and objectives. Employees develop, implement and enforce plans, policies, procedures, systems, programs and performance standards. They participate in strategic planning efforts as part of the management team. They are responsible for managing staff, equipment and facilities. They determine resource needs and priorities and make recommendations to executive management. They determine training needs and make appropriate arrangements for provision of training.

Distinguishing Characteristics

The distinguishing characteristics of the Administrator 3-Conf Services is the supervision and management of a limited subset of Conferences Services and LaSells Stewart Center, including participation in the overall strategy, budget and, supervision of staff that coordinate event operations.

Primary Position Responsibilities

1. Develops and manages overall and event specific budgets, including reporting, projections and recommendations to leadership. 2. Manages the facility and equipment, including requisitions, coordination of maintenance, and negotiation of rates and contracts with external vendors and groups. 3. Event management and oversight, including ensuring the planning and execution of event logistics, wrap up and assessment. 4. Ensures compliance with University policy, state and federal regulations. 5. Establishes and maintains relationships with internal and external stakeholders, including university faculty, administrators, committees, federal, state, and local agencies, professional associations to ensure successful execution of conferences and events. 6. Supervision of classified and professional faculty positions including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • Entire University • Functions across the University • Department • Direct team • Donors and Alumni • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by department leadership, division and university mission, vision and strategies. Incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. Supervises work of other supervisors/managers, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, responding to grievances, reviewing performance and administering corrective action for staff. Plans organizational structure and job content. Develops and approves department/unit budget and exceptions to program budget. Assists in the development of the division/college/overall organization

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality.

Typical Requirements

Bachelor’s degree in Business, Marketing, or related field. 3 years of experience in managing and supervising the planning and coordination of meeting services, conferences and special events.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.