Administrator 3-Univ Comm&Mktg | Office of University Human Resources

Profile Summary

Positions in this job profile perform supervisory and managerial work for university wide marketing and communications. Duties performed include developing, implementing, and evaluating short and long-range goals and objectives. Employees develop, implement, and enforce plans, policies, procedures, systems, programs, and performance standards. They participate in strategic planning efforts as part of the management team. They are responsible for managing staff, equipment, and facilities. They determine resource needs and priorities and make recommendations to executive management. They determine training needs and make appropriate arrangements for provision of training.

Distinguishing Characteristics

The distinguishing characteristics of the Administrator 3-Univ Comm&Mktg is the supervisory and managerial responsibilities for a limited subset of communications and marketing for a division or organization with university wide scope. Positions implement the division’s strategic plan through a program or service related to university wide communications and marketing.

Primary Position Responsibilities

1. Develops communications strategies to support and drive the university's goals and priorities with both external and internal audiences. 2. Develops and implements advertising strategies for the university and ensure these efforts support and coincide with the overall strategic plan and brand image. 3. Builds relationships with internal and external to promote and ensure collaboration and partnership opportunities for marketing and communication efforts. 4. Provides subject matter expertise and review for marketing strategies and plans for units and colleges across campus to ensure alignment with university wide policies and strategies. 5. Coordinates communications and marketing projects across the university, including managing timelines, presentation of work and supervision of support staff. 6. Supervision of classified and professional faculty positions including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews.

Problem Solving and Decision Making

Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions have significant, broad implications for the management and operations of a division/entire organization; contributes to decisions on the overall strategy and direction of the entire organization. Decisions impact: • Entire University • Functions across the University • Department • Direct team • Donors and Alumni • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by senior leadership, division and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified or unclassified employees, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, responding to grievances, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within the Dept/Unit and University Wide to: • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree in Marketing, Journalism, or related field. 3 years of experience as professional journalist or managing communications and marketing functions.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.