Coordinator-Comm&Mktg | Office of University Human Resources

Profile Summary

Positions in this job profile plan, organize, coordinate, evaluate, and participate in a communications and marketing related program or project; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program support.

Distinguishing Characteristics

The distinguishing characteristics of the Coordinator-Comm&Mktg are planning, coordination and evaluation of a communications marketing program for a department or college. Positions have specialized degree and skill requirements associated with the research or discipline of the college or department that provides knowledge and insight to allow for effective communications and marketing strategies.

Primary Position Responsibilities

1. Utilizes specialized education and experience in the research or discipline of the department or college to develop, implement and assess marketing programs, and communication strategies. 2. Ensures compliance with University policy, state and federal regulations as they pertain to communications and marketing operations. 3. Builds relationships with internal and external to promote and ensure collaboration and partnership opportunities for marketing and communication efforts specific to the discipline, programs and services provided by the department or college. 4. Researches, analyzes, and makes recommendations to leadership regarding format and stakeholder trends to inform decisions, services and strategies for marketing and communication efforts and planning. 5. Provides analysis, data and reporting to assess current programs and services and inform decisions on future strategies, applications and media.

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions may affect a work unit or area within a department; your job may contribute to business and operational decisions that affect the deparment. Decisions impact: • Department • Direct team • Donors and Alumni • Student/Parents

Accountability

Results are defined by department/college leadership and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of graduate students, classified or unclassified employees, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, responding to grievances, reviewing performance, and administering corrective action for staff. Plans organizational structure and job content. May monitor, inform, report, reconcile, and/or move funds within budgets within a unit/department.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within the Dept/Unit and University Wide to: • Exchange detailed information or resolve varied problems. • Resolve conflict, negotiate or collaborate on major projects. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Collaborates and interacts within the Dept/Unit to: • Access and/or work with sensitive and/or confidential information • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree in field related to the discipline of the college, unit, or department with professional communications and marketing experience

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.