Manager 1-Dept Mktg | Office of University Human Resources

Profile Summary

Positions in this job profile are responsible for planning, organizing, and managing a functional unit within department marketing. They ensure coordination and management of budget, employees, equipment, facilities, and customer service.

Distinguishing Characteristics

Manager 1-Dept Mktg is distinguished from the Coordinator-Comm&Mktg by having full responsibility for the day to day operations and objectives of a functional unit or program within a marketing department. Positions manage within a budget and provide supervision for employees carrying out the daily work within the program or functional unit.

Primary Position Responsibilities

1. Provides operational level management of the day-to-day operations for communications and marketing within a functional unit of a department or college. 2. Ensures compliance with university policy, federal, state, regulations, and contractual agreements. 3. May manage functional unit budget and keep leaders informed of fiscal needs and results. 4. Develops processes and communication plans for effective and efficient workflow and adherence to quality standards. 5. Supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees and provide for training provisions. 6. Provides research, analysis and consultation regarding marketing and promotional strategies with target audiences. 7. Develops and maintains relationships with internal and external stakeholders to promote and support the department, or college.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • Department • Direct team • Donors and Alumni • Vendors/Suppliers/Contractors • Perspective Students • Students/Parents • Other External Agencies and Institutions

Accountability

Expectations or goals are defined by department/college leadership and university mission, vision, and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified or unclassified employees including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees and provide for training provisions Monitors, informs, reports, reconciles and/or moves funds within budgets; recommending and developing budgets for assigned projects

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration within the department/unit • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within Dept/Unit and Externally to: • Access and/or work with sensitive and/or confidential information.

Typical Requirements

Bachelor’s degree in Business, Marketing, Journalism, Arts, or Communications, or related field. 4 years of experience in marketing and communications, including leadership experience.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.