Manager 1-Univ Mktg | Office of University Human Resources

Profile Summary

Positions in this job profile are responsible for planning, organizing, and managing a functional unit within university wide marketing. They ensure coordination and management of budget, employees, equipment, facilities, and customer service.

Distinguishing Characteristics

The distinguishing characteristics of the Manager 1-Univ Mktg profile are the day to day operational responsibilities for university wide marketing. Positions manage within a budget and provide supervision for employees carrying out the daily work within the program or functional unit.

Primary Position Responsibilities

1. Provides subject matter expertise and management of the day to day operations for communications and marketing with university wide scope. 2. Ensures compliance with university policy, federal, state, regulations, and contractual agreements. 3. May manage functional unit budget and keep leaders informed of fiscal needs and results. 4. Develops processes and communication plans for effective and efficient workflow and adherence to quality standards. 5. Supervision including plan, assign, and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees and provide for training provisions. 6. Provides research, analysis and consultation regarding marketing and promotional strategies with target audiences. 7. Develops and maintains relationships with internal and external stakeholders to promote and support departments and projects with university wide scope.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • Department • Direct team • Donors and Alumni • Vendors/Suppliers/Contrators • Students/Parents • Other External Agencies and Institutions

Accountability

Results are defined by senior leadership, division and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified or unclassified employees including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees and provide for training provisions Monitors, informs, reports, reconciles and/or moves funds within budgets, drafts and develops budgets within the unit/department.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within Dept/Unit and Externally to: • Access and/or work with sensitive and/or confidential information.

Typical Requirements

Bachelor’s degree in Marketing, Communications, Journalism, or related field. 2 years of related experience.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.