Administrator 3-Res & Serv Ops | Office of University Human Resources

Profile Summary

Positions in this job profile manage the day-to-day operations of a research and development program. They provide ideas and subject matter expertise while ensuring effective, efficient workflow and adherence to policy and standards. They may contribute to the development of the budget and are accountable for managing the budget and activities of staff.

Distinguishing Characteristics

The distinguishing characteristics of the Administrator 3-Res & Serv Ops profile are daily oversight of a research and/or outreach operation that is a limited subset of a division or college. Positions contribute to the development and administration of the department strategy and budget.

Primary Position Responsibilities

1. Oversees and directs the daily research and/or service based operations of a limited subset of a division or college including development and implementation of program budget, and short and long-term goals and objectives. 2. Supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees including classified and/or professional faculty. 3. May assist in the overall college or division budget and strategy. 4. Ensures compliance with university policy and state and federal laws, rules, and regulations. 5. Oversee collaborative, external relationships and opportunities to develop and enhance the identification, service, recruitment, and retention efforts for the program. 6. Develops and implements policies and procedures that ensure effective workflow and quality standards. 7. Manages and oversees the operations of the research and/or service facility and equipment.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have significant, broad implications for the management and operations of a division/entire organization; contributes to decisions on the overall strategy and direction of the entire organization. Decisions impact: • Department • Customers • Direct team • Vendors/Suppliers/Contractors • Other External Agencies and Institutions

Accountability

Results are defined by division/college and university mission, vision and strategies. Incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. Typically reports to a Director. Supervises work of classified or unclassified employees, including planning, assigning, and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Has responsibility for making decisions on hiring, termination, and pay adjustments. Develops and approves program budget and exceptions to program budget. Assists in the development of the division/college/overall organization

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas, or collaborate on significant projects. • Resolve conflict, negotiate, or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality.

Typical Requirements

Master’s degree in related field with 3-5 years of experience in management responsibilities.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.