Minimum
$79,437.00
2ⁿᵈ Quartile
$94,353.00
Midpoint
$109,269.00
4ᵗʰ Quartile
$124,185.00
Maximum
$139,101.00
Job Family
Food and Retail Services
Level
AM02
Salary Grade
7
FLSA
E
Profile Summary
Positions in this job profile perform supervisory and managerial work within a subset of Dining and/or Retail Food Services across the University. Duties performed include developing, implementing, and evaluating short and long-range goals and objectives. Employees develop, implement and enforce plans, policies, procedures, systems, programs and performance standards. They participate in strategic planning efforts as part of the management team. They are responsible for managing staff, equipment and facilities. They determine resource needs and priorities and make recommendations to executive management. They determine training needs and make appropriate arrangements for provision of training.
Distinguishing Characteristics
The Administrator 2-Dining/Retail profile has full responsibility for multiple concepts or a subset of Dining and/or Retail Food Services across the University. They participate in the development and implementation of the overall strategic vision and budget.
Primary Position Responsibilities
1. Provides functional leadership and oversight of multiple departmental dining and/or retail food concepts/unit across the University, including budget management, short and long term planning and menu/services development. 2. Plans, evaluates, and revises procedures and practices to ensure efficient, effective workflow and quality standards. 3. Interprets and ensures compliance with federal, state, local, and University regulations, which impact operation of the dining department. 4. Supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees including classified and/or professional faculty and students 5. Serves on the leadership team assisting in creation and implementation of long term strategies, goals, staffing plans, and fiscal planning 6. Develops, implements, and provides mentoring and training opportunities for staff 7. Establishes and maintains collaborative relationships with internal and external stakeholders.
Problem Solving and Decision Making
Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed and implemented. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department. Decisions impact: • Functions across the University • Department • Direct team • Student/Parents • Vendors/Suppliers/Contractors
Accountability
Results are defined by department leadership, division and department strategy, vision and mission; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. Supervises work of classified, unclassified employees, and students including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Monitors, informs, reports, reconciles, and/or moves funds within budgets, draft/develops budgets, approves within budgets, and approves budget exceptions within the Unit/Department.
Relationship With Others
Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas, or collaborate on significant projects. • Resolve conflict, negotiate, or collaborate on major projects and vendors. • Handle sensitive issues and facilitate collaboration at the highest level. • Exchange detailed information or resolve varied problems. Collaborates and interacts within the Dept/Unit, and University Wide to: • Access and/or work with sensitive and/or confidential information.
Typical Requirements
At least 7 years of full-time progressive work experience in a management capacity including 5 years of supervision in a large volume commercial food service operation such as a large commercial restaurant, hotel, catering, business or institution required. May require certification or licensure
Disclaimer
The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.