Specialist 2-IT Res | Office of University Human Resources

Profile Summary

Positions in this job profile perform specialized information technology work in support of research efforts within a department, college or school. They apply specialized IT knowledge to research material, information and data for recommended courses of action. Positions in this job profile analyze, research and make recommendations regarding Information Technology network systems. Positions share a community of interest with academic faculty, and include academic research, public service or instruction.

Distinguishing Characteristics

The distinguishing characteristics of the Specialist 2-IT Res profile is the specialized expertise required to develop technical solutions and programs for research-based programs or systems. Must have a significant level of research understanding to be able to communicate across research disciplines and identity research problems before applying technical knowledge to assess existing resources and databases, establish correspondences between independently developed databases, develop data standards.

Primary Position Responsibilities

1. Develops technological solutions for research-based databases and web-based programs or systems to bring an understanding of research processes and topics. 2. Synthesizes the demands of individual research projects to develop and implement technical database and Web systems solutions that efficiently meet the demands for data analysis and communication in support of the educational and research objectives. 3. Collaborates with internal and external stakeholders to identify system needs and provide consultation and advice on programs and systems to support research and teaching. 4. Identifies and manages IT projects including resource management and technical design, testing and implementation to meet educational and research objectives of the unit, department, or college. 5. Facilitates training for IT systems and programs. 6. Conducts research and assesses the feasibility, sensitivity, and interoperability of IT tools and systems. 7. Establishes and maintains collaborations and partnerships with internal and external stakeholders including various OSU departments, vendors, and professional organizations to help build and leverage expertise and resources.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have major implications on the management and operations of an area within a department; your job may contribute to important strategy, operations, and business decisions that affect the department or external partners. Decisions impact: • Functions Across the University • Department • Direct team • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by senior leadership, college and university mission, vision and strategies. Incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and/or Externally to: • Exchange routine, factual information and/or answer routine questions. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas, or collaborate on significant projects. • Resolve conflict, negotiate, or collaborate on major projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Access and/or work with sensitive and/or confidential information. • Handle sensitive issues and facilitate collaboration at the highest level. • Exchange detailed information or resolve varied problems.

Typical Requirements

Bachelor’s degree in Computer Science or field related to research focus. 2 years of experience in design and management of IT programs and systems. Experience in research science related to program focus providing management in the area of computing systems infrastructure or web application management.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.