Supervisor-Web | Office of University Human Resources

Profile Summary

Positions in this job profile develop, plan, and implement projects and initiatives in web related IT within the university. Positions may have responsibility for and exercise judgment in the supervision of staff including hiring, evaluation, and discipline up to and including dismissal. They supervise work while actively performing daily activities and tasks that support the function or department.

Distinguishing Characteristics

The distinguishing characteristic of the Supervisor-Web profile are the responsibilities to actively perform the activities of the IT positions they also supervise. Positions provide supervision and ensure the effective and efficient workflow of IT employees by assigning and participating in the day-to-day operations of a functional unit.

Primary Position Responsibilities

1. Provides day to day functional direction and supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees including classified and/or professional faculty 2. Develops, designs, maintains, and supports Web based programs, websites and systems. 3. Collaborates with internal stakeholders to adopt and adapt modules to meet identified needs for functions such as group communications, project management and content development and review. 4. Manages web development projects, including planning, designing, identifying and managing resources, timelines, alternatives, impacts of changes and issues involving technical and resource/budgetary constraints. 5. Facilitates training and education to train faculty, staff, and external stakeholders on the use web based applications and interfaces. 6. Facilitates and ensures processes are followed for effective and efficient workflow and adherence to security and quality standards.

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precendents and practices. Decisions may affect a work unit or area within a department; the job may contribute to business and operational decisions that affect the department. Decisions impact: • Department • Direct team • Vendors/Suppliers/Contractors • Other External Agencies and Institutions

Accountability

Results are defined by department leadership, division/college and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified employees, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Monitors, informs, reports on budgets; reconciles and/or moves funds within the unit/department.

Relationship With Others

Collaborates and interacts within the Dept/Unit to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Persuade, gain cooperation and acceptance of ideas, or collaborate on significant projects. • Resolve conflict, negotiate, or collaborate on major projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Access and/or work with sensitive and/or confidential information.

Typical Requirements

Bachelor’s degree in Information Systems, Computer Science, or related field. 3 years of experience in information technology related field including 1 year of lead work experience.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.