Coordinator-Ext Relations | Office of University Human Resources

Profile Summary

Positions in this job profile plan, organize, coordinate, evaluate and participate in community, alumni or industrial relation activities and events; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program and/or legislative support.

Distinguishing Characteristics

The distinguishing characteristic of the Coordinator-Ext Relations profile is the coordination and management of an external relations program. Positions plan, develop, and engage in programs, events, and activities that engage, external stakeholders including community, alumni and industry partnerships to promote and gain support for programs and services.

Primary Position Responsibilities

1. Develops, implements, and participates in programming and events to create collaborative relationships between the institution, department, college or unit and external stakeholders, including but not limited to community, alumni, and industry partners. 2. Creates, manages, or serves on internal and external committees, task forces and advisory boards to encourage, develop and support relationships and collaborations with external stakeholders. 3. Develops program evaluation systems for outcome measurements and benchmarks; modifies and develops programs to improve services, support and programming for external stakeholder needs. 4. Participates in aspects of University/City activities to improve City/OSU relations and neighborhood quality of life issues. 5. Creates and implements processes and communications to share and provide information exchange among external stakeholders and the university, department, college or unit. 6. May supervise classified and professional faculty positions including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews

Problem Solving and Decision Making

Problems are varied, requiring anlysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions may affect a work unit or area within a department; may contribute to business and operational decisions that affect the department. Decisions impact: • Department • Direct team • Donors and Alumni • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by department leadership, college/division and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems. Supervises work of classified or unclassified employees, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, responding to grievances, reviewing performance and administering corrective action for staff.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas, or collaborate on significant projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Resolve conflict, negotiate, or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level.

Typical Requirements

Bachelor’s degree in field related to assigned responsibilities. Experience developing and engaging in strategic partnerships with external stakeholders.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.