Coordinator-Student Program | Office of University Human Resources

Profile Summary

Positions in this job profile plan, organize, coordinate, evaluate and participate in a student focused program or project; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program support.

Distinguishing Characteristics

The distinguishing characteristic of the Coordinator-Student Program profile is the coordination and management of a student service program. Positions manage the overall program including curriculum development, implementation, assessment and outreach. These positions provide subject matter expertise specific to program content. The higher level profile, Administrator 3-Student Services has greater scope of responsibilities and range of impact including supervision of professional faculty and/or classified positions and participation in the development of the overall division strategic vision and budget.

Primary Position Responsibilities

1. Plans, develops, coordinates, administers and executes curriculum development, execution and assessment for a student program with learning objectives or to enhance a student’s success. 2. Manages the operational processes to support the student focused program including systems management and tracking, data analysis, report generation and budget management. 3. Provides subject matter expertise to internal and external stakeholders including but not limited to serving on campus committees, guest lectures, delivering activities, and serving as an advisor. 4. Coordinates and executes recruitment, marketing and communication efforts for the student program. 5. Establishes, manages, and maintains internal and external relationships and opportunities to develop and enhance the identification, service, recruitment and retention efforts for the student focused program.

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions have major implications on the management and operations of an area within a department; the job may contribute to important strategy, operations, and business decisions and program development that affect the department. Decisions impact: • Functions Across the University • Department • Direct team • Vendors/Suppliers/Contractors • Students/Parents • Other External Agencies and Institutions

Accountability

Results are defined by department leadership, in support of the division and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Develop and maintain relationships with key contacts to enhance workflow and work quality. Collaborates and interacts within the Dept/Unit and University Wide to: • Handle sensitive issues and facilitate collaboration at the highest level. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. Collaborates and interacts within the Dept/Unit to: • Resolve conflict, negotiate or collaborate on major projects • Access and/or work with sensitive and/or confidential information.

Typical Requirements

Master’s degree in Student Services, or related field. Experience working with population of program participants.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.