Executive 3-Enrollment Mgmnt | Office of University Human Resources

Profile Summary

Positions in this job profile are responsible for providing strategic leadership for University Enrollment Management with broad impact across the University. Responsibilities include developing, implementing, and evaluating philosophy, short and long-range goals and objectives. Employees provide the overall guidance and direction to support the development, implementation and enforcement of plans, policies, procedures, systems, programs and performance standards. They establish and direct the execution of strategic plans.

Distinguishing Characteristics

The distinguishing characteristic of the Executive 3-Enrollment Mgmnt profile is the strategic leadership of enrollment services for the university. This position provides resource allocation and management with a scope spanning over multiple centers and programs including Financial Aid, the Registrar’s Office, Enrollment, and Pre-College Programs, serving students across the university.

Primary Position Responsibilities

1. Leads, develops, implements, oversees and assesses strategy and plan of operation for Admissions, Financial Aid, Scholarships, Information Technology for all Enrollment Management areas, Pre-College Programs, the Registrar’s Office within Enrollment Services. 2. Supervision including plan, assign and approve work; rewards/discipline; respond to grievances; hire/fire (or effectively recommend); prepare and sign performance evaluations/reviews of employees that carry out the operational direction and management of enrollment services units. 3. Develop and execute enrollment management vision, goals and initiative, including leadership of university councils and committees. 4. Maintain and review goals for the size and composition of the university’s student body in consultation with the President’s Cabinet and Academic Deans. 5. Maintains relationships to promote and develop the program mission and strategies including development of support services for program participants to provide information that assist them with short and long term decision making. 6. Oversees collaborative, external relationships that develop and enhance university efforts in enrollment management.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have significant, broad implications for the management and operations of a division/entire organization; contributes to decisions on the overall strategy and direction of the entire organization. Decisions impact: • Entire University • Functions across the University • Department • Direct team • Donors and Alumni • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by university and division strategy, mission and vision; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. Supervises work other directors, including planning and reviewing work. Develops and approves multiple budgets and exceptions to budgets for multiple units.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality.

Typical Requirements

Master’s degree in Student Services Administration or related field with 8-10 years of experience in management responsibilities in student service functions.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.