Executive 3-Housing and Dining | Office of University Human Resources

Profile Summary

Positions in this job profile are responsible for providing strategic leadership for University Housing and Dining with broad impact across the University. Responsibilities include developing, implementing, and evaluating philosophy, short and long-range goals and objectives. Employees provide the overall guidance and direction to support the development, implementation and enforcement of plans, policies, procedures, systems, programs and performance standards. They establish and direct the execution of strategic plans.

Distinguishing Characteristics

The distinguishing characteristic of the Executive 3-Housing and Dining profile is the strategic leadership of housing and dining services and facilities for the university. This position provides resource allocation and management with a scope spanning over multiple residential housing and dining facilities and services serving students, departments and colleges across the university. They participate on the leadership team for the university wide division or department, participating in the overall strategy, mission and budget.

Primary Position Responsibilities

1. Leads, develops, implements, oversees and assesses strategy and plan of operation for all units, programs and services within the University Housing and Dining Department, including alignment with university wide strategies and policies of fiscal management, land use planning and facilities management. 2. Provides leadership, supervision and direction for assigned staff. Hire and train employees; plan, assign and review work, establish goals for each position and assess performance through completion of written evaluations; act on disciplinary issues, up to and including dismissal; address grievances, developing a framework for corrective actions as necessary. 3. Develop and execute University Housing and Dining vision, goals and initiative, including leadership of university councils and committees. 4. Maintains relationships to promote and develop the program mission and strategies including development of support services for program participants to provide information that assist them with short and long term decision making. 5. Oversees collaborative, external relationships that develop and enhance university efforts in University Housing and Dining. 6. Ensures compliance with University policies, state and federal laws and regulations and industry standards. 7. Participates in the Student Affairs Leadership Team to participate in and collaborate on the strategic planning, goal setting and initiative development for the Student Affairs Division.

Problem Solving and Decision Making

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have significant, broad implications for the management and operations of a division/entire organization; contributes to decisions on the overall strategy and direction of the entire organization. Decisions impact: • Entire University • Functions across the University • Department • Direct team • Vendors/Suppliers/Contractors • Donors and Alumni • Student/Parents • Other External Agencies and Institutions

Accountability

Results are defined by university and division strategy, mission and vision; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although precedents may exist; supervisor/manager provides broad guidance and overall direction. Supervises work other directors, including planning and reviewing work. Develops and approves multiple budgets and exceptions to budgets for multiple units.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Access and/or work with sensitive and/or confidential information. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Resolve conflict, negotiate or collaborate on major projects. • Handle sensitive issues and facilitate collaboration at the highest level. • Develop and maintain relationships with key contacts to enhance workflow and work quality.

Typical Requirements

Master’s degree in Student Services Administration, Higher Education, Business Management, or related field. 8 years of experience in management responsibilities including supervision and budget development.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.