Transcriber 1 | Office of University Human Resources

Profile Summary

Positions in this profile perform real-time speech to text services in the classroom and out of class activities that are open to students and/or the public. They provide verbatim transcripts of media to be used in creating open captions for media shown when individuals with a hearing loss are present. Positions require specialized training.

Distinguishing Characteristics

The Transcriber 1 profile is distinguished from the Transcriber 2 by less years of transcriber experience. Positions in the Transcriber 1 profile require specialized training and experience, including up to 10 years of post-secondary transcriber experience.

Primary Position Responsibilities

1. Provides transcribing and captioning services, including typing material from spoken lectures, discussions, and meetings using specialized software to assist in the rapid and accurate translation of spoken information into electronic and print materials. 2. Use TypeWell software to provide a verbatim transcript for use in open captioning of media. 3. Provides subject matter expertise to internal and external stakeholders to enhance and promote department services and programs. 4. Ensures compliance with applicable university policy, state and federal regulations. 5. May provide leadwork and mentoring to other Transcribers.

Problem Solving and Decision Making

Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. Decisions may affect a work unit or area within a department; the job may contribute to business and operational decisions that affect the department. Decisions impact: • Functions across the University • Department • Direct team • Students/Parents

Accountability

Goals are defined by the leadership team, division and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems.

Relationship With Others

Collaborates and interacts within the Dept/Unit, University Wide and Externally to: • Exchange routine, factual information and/or answer routine questions. • Exchange detailed information or resolve varied problems. • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Resolve conflict, negotiate or collaborate on major projects • Access and/or work with sensitive and/or confidential information. • Develop and maintain relationships with key contacts to enhance workflow and work quality. • Handle sensitive issues and facilitate effective resolutions

Typical Requirements

Successful completion of the TypeWell Real-Time Transcribing Course with a passing score. If no transcribing services have been provided during the last 2 years, successful completion of the TypeWell refresher course.

Disclaimer

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.