FAQs

Frequently Asked Questions

This page contains frequently asked questions (FAQs) concerning LinkedIn Learning for OSU.

Sections in the FAQ include:

General Questions

LinkedIn Learning is an educational platform that provides personalized, "bite-sized" video-based learning designed to help you discover and develop business, technology-related, and creative skills. There are over 18,000 expert-led courses and video content that address a variety of topics, with 30-70 courses added weekly.

LinkedIn Learning is available at no cost to all active OSU faculty, staff, and students.

LinkedIn Learning is available at no cost to all current Oregon State University faculty, staff and students.

It is recommended that employees and supervisors have frequent discussions around career development and establish expectations around participation in professional development opportunities.

Check out our LinkedIn Learning Supervisor Toolkit page for manager-specific FAQs, talking points, guidance, and recommended courses that will assist you in utilizing LinkedIn Learning with your team!

All current Oregon State University faculty, staff and students have User permissions. As a User, you have access to over 16,000 courses covering relevant workforce content around business, technology, and creativity - taught by industry expert instructors.

As a User, you can:

Additional permissions capabilities will be explored following the initial rollout. We will update the community with more information as this functionality is explored and implemented.

Oregon State University faculty, staff, and students must have an active ONID to log in to their university LinkedIn Learning account.

  • For more information about your ONID account eligibility and duration, check out our KnowledgeBase article.

You can change your LinkedIn Learning settings or view courses in a different language:

  • Language Settings. LinkedIn Learning offers content in Simplified Chinese, English, French, German, Japanese, Portuguese, and Spanish. Some of the courses and features might not be available in all languages. Change the language settings in your LinkedIn Learning if you would like to browse the course library in a different language.
    • To change the language, click on the globe icon in the top right corner of the LinkedIn Learning Homepage. Select your language from the drop-down menu.
  • Course Language. Courses are available in English, German, Spanish, French, Japanese, Mandarin Chinese, and Brazilian Portuguese.
    • Navigate as follows: Me / Settings / Content Language. You can also change language in the footer of the LinkedIn Learning page.

LinkedIn Learning offers on-demand courses to help individuals prepare for professional certification exams and earn continuing education units (CEUs).

Remember to check back a few times a year, as LinkedIn Learning is regularly adding new content and partnerships to expand this area of the offering!

LinkedIn bought Lynda.com in 2015 and has continued to use all the same great content and content creation methods. However, LinkedIn Learning has also significantly increased the number and variety of courses offered with the new platform. LinkedIn Learning is a new and improved platform, so you’ll notice new features such as automated, personalized content recommendations, Q&A on courses, notebook, and other new bells and whistles. Check out our Tips for Using LinkedIn Learning for more details!

Technical Questions

View our Getting Started: Sign In to LinkedIn Learning webpage for step-by-step instructions for how to sign in to LinkedIn Learning for the first time.

If you've already set up your account, simply go to https://www.linkedin.com/learning/ and log in with your credentials.

No, you do not need an existing LinkedIn profile to access LinkedIn Learning. However, you may choose to create a personal LinkedIn profile, or link to your existing LinkedIn profile:

Connecting your profile will allow for a more personalized learning experience that includes special course recommendations based on your job title, skills and industry listed on your LinkedIn profile. It will also allow you to migrate your content to a new account.

  • For example: upon graduation, or if you leave the university and are employed by a company that uses LinkedIn Learning, your data from your Oregon State University LinkedIn Learning account will be migrated to your new LinkedIn Learning account with a connected profile. You can also purchase a paid subscription and migrate your content that way, as long as you connect your LinkedIn profile prior to leaving the university.

Learning activity (such as courses viewed or completed), profile information like your name, work title and profile photo, and any courses from your personal account that you've transferred to your group account. We will not have access to your connections, private messages, any job search activity such as job posts you've viewed, or any learning courses you've viewed in your personal account.

Linking an existing LinkedIn account is not required in order to use LinkedIn Learning. However, linking an existing account does provide personalized recommendations for courses and other content based on your existing LinkedIn profile.

LinkedIn Learning offers a number of ways to optimize your experience!

Yes, and many people prefer to learn on-the-go. Search for the "LinkedIn Learning" app in the app/play store on your device. Once downloaded, you will login with your same desktop credentials, and your learning will automatically go with you wherever you go.

  • Pro-tip: The mobile option has different features than the browser version, such as the option to turn the courses to “audio-only” via a toggle within each course.

Learning Content Questions

LinkedIn Learning has over 18,000 courses across a variety of topics; with 30-70 new courses added weekly. There are three content libraries, covering a broad range of topics, including:

  • Business: digital transformation, leadership & management, soft skills, project management training, HR training, customer service training, performance management training, online marketing training, professional development, career development, training & education, business software and tools, finance and accounting, sales, small business and entrepreneurship.
  • Technology: IT infrastructure training, cloud computing, data science, web development, software development, security, database management, IT help desk, mobile development, network and system administration, and internet of things.
  • Creative: online graphic design training, online AEC training, CAD, web design, user experience, 3D and animation, art and illustration, video, motion graphics and VFX, photography, audio and music.

LinkedIn Learning has a team of content strategists, one for each subject in their library, who are dedicated to their topic and develop a course roadmap for their subject area that looks forward 18-24 months. To do so, they synthesize a tremendous amount of quantitative and qualitative data, including internal viewer data, LinkedIn economic graph and other data, course feedback and reviews, client feedback and requests, industry reports, thought leader and author conversations, and other formal and informal networking with experts in the subject matter. LinkedIn Learning also has close relationships with software vendors which allows them to stay on top of product developments and frequently release day+date courses for top software applications.  This gives the content strategists a holistic view of their subject area and enables them to craft a plan that addresses current viewer needs and anticipates future ones.

LinkedIn Learning has “the most focused strategy development and author vetting in the video training industry;” a rigorous author vetting process focused on working with subject matter experts. Domain knowledge must also be complimented by what they refer to as the 5 C's that they look for in an author:

  • Conviction refers to whether they can passionately convey their expertise in the video medium.
  • Compassion is about their ability to put themselves in the viewers' shoes to understand their needs so that they can best help them with the topic at hand.
  • Choreography is about making the complex simple, which is aided by LinkedIn Learning’s instructional designers.
  • Context refers to their ability to provide necessary framing, to be able to explain the "why" of something, not just the how.
  • And as touched upon above, the author's credibility, their real-world expertise, is a crucial component.

Once LinkedIn Learning has found an author candidate, they have conversations to gauge how well the author meets their 5 C's requirements - as well as walk them through the LinkedIn Learning content development and filming process to ensure they have the time and interest to commit. LinkedIn Learning then guides the author through the acquisitions process in which the author submits a sample video to ensure they have the skills needed to effectively communicate in that medium. The LinkedIn Learning team of content strategists and instructional designers evaluate the video and provide performance feedback, sometimes requesting a second video to ensure the prospective instructor is coachable.

After a course has been filmed and the Content Producer has reviewed the footage, it proceeds to a team of dedicated editors, chosen for that subject area. During the editing cycle, the producer and editing team confer often and provide the quality assurance team with pre-testing notes and observations. 

LinkedIn Learning utilizes a third-party testing organization for the quality control of all courses. The third-party testing company has partnered with LinkedIn Learning to develop a set of testing guidelines that all courses must meet. When a tester is selected to review LinkedIn Learning content, that tester goes through a detailed training program administered by the testing organization to ensure she/he has the necessary knowledge to effectively recognize and report issues in each course. The courses are tested both for instructional quality and content quality. The test results are reported back to the QA team, who reviews the noted issues and assigns them to the responsible party for fixing:  the producer, and editor, or a designer. If problems are discovered, the editor and producer work together, if necessary, to address issues through additional editing, additional recordings from the author, or required fixes to any exercise files provided. Once all issues are resolved the course is deemed ready for publication.

  

Not finding the answer you're looking for?

Request direct support by submitting a ticket to our Service Desk (teamdynamix.com)

Additional help resources are available by visiting LinkedIn Learning's Help Center